XSport Fitness

I went into this gym the other day to try out the services. It was nice but the staff here is terrible. I wouldn’t even waste my money on a membership. Manny one of there trainers I believe was yelling at a client because he was trying to validate his parking ticket. threatening to cancel their membership. It seem pretty ridiculous! It also seem as though he had personal issues and it was not a good look for the Company. I find it hard to believe he’s an employee. Anyway I'm definitely taking my membership elsewhere. If you are willing to pay for this foolery, your better off going to Planet fitness. It's no different.

I joined this gym about 5 months ago and I do not regret it. The locker rooms are always cleaned and properly maintained, Sauna is working when I need it and the staff is very friendly. When I first came in to check the gym out I was greeted by a staff member, Michael Hernandez who gave me a walk through of the gym, explained all the classes they provided and answered any of my concerns I had at the time. If you are looking to talk to anyone specific to start your membership I would highly recommend talking to him. If you also need help setting up a fitness plan I would recommend him as well. Michael makes it a point to understand your needs and works with you on how to get to your goals without making you feeling pressured or overwhelmed. Over all great gym!

I signed up for this gym two months ago and my experience so far has been good. The only reason I would give this Gym 4 stars is because of CLEANNESS and some staff are are not very professional. BATHROOMS are always smelly and trash everywhere. Specially during morning around 7 am… looks like none cleaned up from the night before. I know PLANET FITNESS CANNOT COMPARE TO XPORT FITNESS BUT planet fitness bathrooms are super clean and always smell good. However, I do love their fitness classes, pool , spa and so on. I enjoy it all the time.

my partner and I were heading to the gym and we had ran into a dispute with an assistant manager named Caroline. My partner and I have been signed up to X-Sport fitness since March. We’ve always been exercising at this gym after 9PM with no issues. Today we were informed that my partner couldn’t go into the gym after 9PM and that the employee that has been letting us go after 9PM is no longer employed so I explained to the assistant manager that has never been a issue of ours in this gym and that normally and that the manager on duty always lets us workout.This assistant manager was very disrespectful towards my partner and I and we had asked to speak to her manager and she said she was the manager and I explained to her that we should speak with management about this because it’s not our issue that other employees let us go after 9PM and because she is the supervisor that would we should be held responsible for the wrong doings of another employee at this gym.I had expressed that we would consider signing up tomorrow but we would like to clear up the miscommunication with her manager before doing so and that we should be excused because we drove nearly an hour to workout just to get told we can’t workout because the employee that has been letting us workout has been fired. I explained to the assistant manager that we want to go upstairs and workout and she said no and called security on us and we had explained it to her multiple times that we shouldn’t be held accountable for someone else’s wrong doings because we drove from far and this is the first time we ever have a dispute with an employee at X-Sport fitness.This employee was extremely rude and unprofessional wouldn’t stop laughing at us and made us feel extremely unwelcome at our home gym and kept throwing her title around about being an assistant manager. This is an experience we have never experienced at this gym. It was uncomfortable for us because we were being laughed at by “assistant manager” and it wasn’t our fault that this issue with an employee would land on us on as members. I WILL BE POSTING MORE PICTURES AS WELL SINCE THIS ASSISTANT MANAGER THOUGHT IT WAS OKAY TO KICK US OUT ON A POLICY THAT SHE WAS BEING BEING DISRESPECTFUL ABOUT INTRODUCING TO US

I just started and I'm loving it! Roxy at front desk is wonderful! She's super busy however quite attentive to my needs. My trainer Jean is awesome! He is encouraging and has a keen eye for any discomfort. (I have a bad knee). Everybody's been great! The smiles are welcoming and make you feel like you are a part of something special. Plus the facility offers an array of equipment and services which will help in achieving your goals. I look forward to a long and rewarding relationship with XSport!

Great facility ,atmosphere and services. Shaun has great energy, very aware of the services and products being offered and communicates them well to new members. Hazel my personal trainer was amazing, very knowledgeable, patient and friendly. There is a monthly class schedule however some of the instructors regularly come late then rush to begin sessions. The lockers, bathroom and shower stalls are cleaned periodically but not well, I’ve noticed liners and sanitary napkins left in the stalls after they have been ‘cleaned’. Added to this I’ve been warned not to use the lockers due to theft even if you had added a lock with a key to it. Lastly. when you register , they ask for a cc to put on file which automatically charges your card every month for membership, this makes the cancellation process very difficult and refunds impossible ; the front desk advised to call another number to cancel my membership, that was automated. If you can register at the gym you should be able to cancel as well. Be mindful of this !

*I am using a throwaway gmail account for my own privacy*Let me tell you now, if you value your hard earned money please stay away from the personal training services at this gym. I have been trying to cancel my services for a month now, because of various reasons, and just found out a few weeks ago that I can not do so unless I am moving more than some number of miles away from the gym. This (among numerous other things) was not made clear to me when I signed up. In addition, the male trainers here are creeps. I’ve had my trainer contact my personal phone more than once asking to hang out outside of a session. This was after he asked me in person THE FIRST DAY WE MET🤢 to which I responded by laughing because I was so uncomfortable and baffled. It got to a point where I actually dreaded going to training sessions but felt that I had to because I am still paying for it. Now, I simply do not show up for any sessions. There is most definitely a lack of professionalism at this establishment. If you are thinking of joining this gym, I beg you to please look elsewhere because I would never want anyone else to go through what I’ve been going through for the past couple of months.

Used to attend this gym as a guest with my older brother for over a year and he was well known by staff and gym members and would never get hassled over small things like checking in and bringing guests in, but when I come with a different friend the service and customer handling takes a complete 180 and restricts us from entering cause my guest didnt have an ID when I have never once brought mine with my brother. TL;DR if you dont " know a guy " from the gym or are personally cool with the staff they'll suddenly go overboard with every restriction possible.

The gym itself is good. Can be much better. My reason for the 1 star is that workers or trainers should not have relationships with clients outside of the gym. It reflex poorly on the gym. If I'm paying for your services it should not involved hanging out or anything else with someone I'm with.

I love the gym but the fact that we are in a time of a pandemic the gym should be much cleaner. The bathroom were filthy and the equipment dusty and sweat stains everywhere. I know people should clean after themselves but so should the staff at the gym. When they first open the gym was so organized and clean but now the have fallen off big time. The sanitizing spray bottles don't work you have to search for one that actually sprays and they also ran out paper towels to clean the equipment with. We need that gym to be cleaner for what they are charging monthly and they time that we are in now.