XSport Fitness

I don’t think I’ve ever written a single google review. This gym has gone into a nosedive since the new year. They lost their 24 hour status and close at unreasonable times, they sauna sits at 120 degrees most days of the week, the equipment is falling apart because the gym etiquette is terrible and no maintenance is being done, and not a single weight is in its proper place at any point throughout the day.Now send me my automated response and go back to doing nothing about the feedback people are leaving here.

Place is very crowded at all times of day. The weight area is disheveled at most times. I’ve signed up again recently and have yet to find the dumbbells that I need. It’s convenient, large, and in the nearby mall, but that’s pretty much as far as the compliments go. It’s one of those best of bad situation situations.

One of my favorite gyms to go to. Very open and always smells fresh. With better sanitary routines I would say this can be the best gym in the Bronx.*Edit* Lowering my review due to the cancellation process being extremely difficult. I wish there was an easier way, specially online, to cancel your gym membership.

The New Year is coming and I know lots of people are going to want to start off on the right track with their health & fitness. Go to the Planet Fitness about 2 miles away. This gym is not worth your money or time. Plus it’s a very uncomfortable place to be if you’re a woman.The men on the staff say disgusting things about women’s bodies and don’t care who’s around to hear it. They’ll mislead you about pricing and will charge multiple random amounts to your bank account within the same week. No one re-racks weights and it’s crowded at all hours of the day, even the late night. If you absolutely must workout here, pay in cash and avoid personal training. This place desperately needs new management.

Re-joined the gym after waiting super long after the city reopened. The whole team at Xsport Bay Plaza was very welcoming and friendly. They took the time to break down a workout plan and taught me the benefits of working out properly. Ernest was my guide for the night and he was phenomenal because of his guidance and confidence in me, I know I'll meet my goals. Thanks guys!!!! Super excited to start my journey ☺️

I love this gym but I keep on avoiding this guy who works there. I don’t know his name but has dreads down to his chest. He constantly try’s to talk to me. Offers me free stuff. Just makes me feel uncomfortable. I dread walking in there when I see him working. I just want to feel comfortable and exercise in peace.

Manny under (management) was always helpful, respectful with his clients and staff, he was ready to go the extra mile for anyone. As for the location in Bay Plaza all i can say is that its the Bronx! The trainers are helpful but only a selective sum. The pool has improved and is a lot cleaner then before. No Hot tube is or has been available ever, it never worked.

I cannot express how much I would never recommend anyone to sign up for this gym. My experience was horrid. I’ve gotten hurt multiple times in this gym and guess who cared to help..? No one. Employees would look at me and simply walk away. Some would even snicker. Other than this, employees also shown great disrespect for people over a certain weight trying to make as much progress as possible. I’ve witnessed employees say such rude regards toward specifically latino/black people. As a member of both communities I would just like to say, do not waste your time, energy, or money on such a place. Dreadful.

Oh boy where do I even start…. From the slowest front desk check in staff to the sunna smelling like it hasn’t been properly cleaned since “ever”. The girl at the front desk deprives me of energy as soon as I walk in. Half of my workout is just getting through the disturbing atmosphere from the shady consultants to the depressing witch at the front desk. Signing up for this gym was a big mistake. Read the reviews and run.

I like the gym, especially since it owes me personal training sessions!!! It is extremely hard to get in contact with xsports regarding the issue as the phone on my membership card is ALWAYS BUSY!!! The gym has become a bit toxic!!! The staff needs better guidance from superiors, the trainers needs to stop abusing the massage equipment for of which I had to pay for and they (other users that didn’t pay for it) didn’t!!! The allowing of small children that are under 10 years old needs to stop as they can get seriously hurt!!! The steam room and sauna room, needs weekly cleaning of which they don’t get and if they do they need to be cleaned in the early morning time so that most people that use them can do so!!! It also appears to be a lot of favoritism to certain people!!! And furthermore the staff began say that the gym has reduced its hours due to a insurgent's of Covid infections going up and that they would be advised in or around February to go back to 24/7 of which it hasn’t done yet and it is march already!!! Especially since Covid-19 is at a all time low and the gym has hired several new employees!!! Employees that seem to be of one race which makes it seem a little racist!!!