24 Hour Fitness located at Pacific Plaza in Ontario, CA, has mixed reviews from its clientele. The gym offers a large facility with various equipment and an indoor pool. While some clients praised the friendly staff and cleanliness, others expressed dissatisfaction with maintenance and management issues. The gym is not open 24 hours, contrary to its branding, and many users noted a decline in service and cleanliness. Despite the issues, the gym has its loyal patrons who appreciate the spaciousness and amenities provided.

Pros:

  • Friendly and helpful staff
  • Spacious facility with plenty of equipment
  • Indoor swimming pool available
  • Clean locker rooms and showers
  • Good variety of weightlifting equipment
  • High ceilings and ample lighting
  • Convenient location in Pacific Plaza
  • Good layout and organization
  • Classes like Silver Sneakers for seniors
  • Positive gym atmosphere

Cons:

  • Not open 24 hours as advertised
  • Decline in cleanliness and maintenance
  • Some equipment in poor condition or broken

Location / Contact

Rating Stats

3.6

out of 5.0

39 reviews
5.0
10 reviews
4.0
13 reviews
3.0
16 reviews
2.0
43 reviews
1.0

Reviews (121)

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I really don't have any gripes other than not being able to bring a guest. .... paying one of the highest rates around and I can't bring a guest? Total BS....

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Just moved from LASoon as I came to this location I cancelled my LA fitness membership and switched overI can workout and not worry about waiting on machinesThere's plenty to do"JUICEMODE"

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One of the best 24hr gym in the area i like it because has some of the best machines like bicep machine 2 hacksquat 2 legpress and has a good stretching section. The only problem is that is far from where i live.They should have more gyms like this one of the things i don't like in all 24hr gyms is hoist chest press over headpress hoist legcurl and leg extension.

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I tried to sign up for 3 day trial, however they would not allow us because a parent signature was required even though a legal guardian was present. As a "solution" one of the "trainers", Juan (who was illiterate and could not read a map of the United States), offered a special two month membership at a cost, however this time a parent signature was magically unnecessary. This stingy, shady, excuse for a gym is completely hypocritical of itself, is only looking to take as much money from its users as possible, and does not care about the well being of its users. DO NOT use this gym.

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Its not new any more but its still great and friendly. People need to pick up after themselves, or stay home and keep their mess there. The gym could use a few more stability balls as they had before. Great gym even more when compared to the rest.

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This Gym everything is good, and equipments are new. Just there is no place for dry clothes for shower. I am assuring I will come back from oversea and sign up with this gym. But tonight I was sadly kicked out by the sales manager Juan Mondragon. I was checked out by receptionist and sign in the computer, and I was ready to work out, and he comes from nowhere. And rudely ask me, can I see your guess pass. He should say sorry to brother you, have you ready to make your mind to sign up with us. I know he wants me to join the membership. That's nature but I do not really like the way he wants to double check out my pass code seems that I am a criminal. Then asked me to join the club. He do everything and start to ask me some question, and I said I do not need it and he continue to ask me why. Then I said I do not like the way you treat me. And he got furious and said he will cancel my guess pass. How rude he is. And say bye to me. Ops, he is so crazy. And I found out he is sales manager that so crazy. If I was he boss, I will fire him immediately. To be sales personal you have to be very polite and patient to your customer and they will appreciate but, he just make my day very bad and I was very disappointed by those people.

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Best 24 in the area. Most convenient layout, great pool area, and a few extra features that aren't at the others. Only come every once in a while because I don't live as close as I used to, but it's still my fave❤

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Best gym ever .

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Only con is that they are pricey

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Best gym new equipment clean friendly

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.6-star.

This business has 121 reviews.

The address is: 2580 S Archibald Ave, Ontario, CA 91761, United States .

The contact number is +1 909-218-3885

This service is listed under Gym .

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