24 Hour Fitness located at Pacific Plaza in Ontario, CA, has mixed reviews from its clientele. The gym offers a large facility with various equipment and an indoor pool. While some clients praised the friendly staff and cleanliness, others expressed dissatisfaction with maintenance and management issues. The gym is not open 24 hours, contrary to its branding, and many users noted a decline in service and cleanliness. Despite the issues, the gym has its loyal patrons who appreciate the spaciousness and amenities provided.

Pros:

  • Friendly and helpful staff
  • Spacious facility with plenty of equipment
  • Indoor swimming pool available
  • Clean locker rooms and showers
  • Good variety of weightlifting equipment
  • High ceilings and ample lighting
  • Convenient location in Pacific Plaza
  • Good layout and organization
  • Classes like Silver Sneakers for seniors
  • Positive gym atmosphere

Cons:

  • Not open 24 hours as advertised
  • Decline in cleanliness and maintenance
  • Some equipment in poor condition or broken

Location / Contact

Rating Stats

3.6

out of 5.0

39 reviews
5.0
10 reviews
4.0
13 reviews
3.0
16 reviews
2.0
43 reviews
1.0

Reviews (121)

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Great swimming pool, and I guess good equipment as well.

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I have been enrolled since las November and I loved, and the Service its amazing

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Towel service, WiFi... the layout is great... one of the better 24 hrs I’ve been to.

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Its a motivational place work out with enthusiasts.. 4 starequipment are getting older now -- cutting 1 star off

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Perfect place to work out, I enjoy coming over and over every time. They also have a great Staff

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Manager screwed me up on my membership. Seems like he just wants to hit his goals. I informed corporate in this regards. Hope they will take some action.

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Friendly staff! Elliptical machines are NOT working 100% properly. Some of the grips are peeling off, heart monitors don't work on some of them. Bathrooms are filthy, toilet paper dispenser was empty.

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Filthy gym. I have been a member for 5 years and it has gone down hill this year. Floors are dirty, bathrooms are disgusting, towel service is no longer available as on 10/15, but as of now, they have like 10 towels out a day....keep in mind, this is a super sport, showers, pools, sauna, steam room.

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Great gym, high ceilings plenty of room and equipment. Always clean and staff are friendly. Also this is a SS location so the towel service is available which is a plus.

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They charge 40+ dollars a month and have gotten rid of their towel service and don’t even have basketballs to give out for the court WHEN IT IS EMPTY. What sets this apart from a regular 24 hour sport?The Fontana location is a sport location with a basketball court. Why the hell am I gonna pay this much money for a “Supersport” that literally doesn’t have anything different than a sport?Y’all at robbing us.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.6-star.

This business has 121 reviews.

The address is: 2580 S Archibald Ave, Ontario, CA 91761, United States .

The contact number is +1 909-218-3885

This service is listed under Gym .

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