Planet Fitness

there’s this Asian kid about 5’7 that works here honestly gotta love him great person.

Love coming to the Parma gym. Staff members are always cleaning. Not as open as the Fulton gym but a great place to be right after work. Thanks Staff

This place has all the equipment you need to stay in shape.. No excuses!.. worth a small investment to keep yourself fit and stay alive for you and your family!

Very Clean. Good Machines

I was a PF member for almost a decade. I worked out thousands of times at many locations with numerous workout buddies. For the most part, my endeavors at PF were favorable. I usually found their facilities clean and well equipped. That's exactly why I renewed my black card annually.Two weeks ago, I was publicly embarrassed by your staff. While standing at the front desk your Assistant General Manager informed me that I have violated PF Personal Training policy and cannot return. Moreover, her elevated voice and gymintimidation caught the attention of other gym members. It was quite embarrassing and made me feel like a Lunk. Without success, I informed her that I was working out with a buddy and not Personal Training. Furthermore, the arrogant associate informed me that PF has a 3 strikes and your out policy on Personal Training. Then, I challenged her to show the evidence. Upon her failure and inability to share documentation, she escalated the situation and completely lost her professionalism.Afterwards, I shared my misfortunes with my workout buddy and she was astonished by the news. She wanted to return to the gym and vouch for me. But I talked her out of it, due to the unfriendly PF judgment zone.I wanted to discuss this situation and reached out to the franchise and corporate offices several times. No reply.

Planet Fitness,I regret to inform you of the unfortunate experience I encountered today at one of your facilities, the location at 8443 Day Dr, Parma, OH 44129. As a recently joined member (on 04/23/23) who sought out a gym closer to home due to a family situation, I had high hopes for Planet Fitness after switching from LA Fitness. However, the management at this particular location has left me deeply disappointed.Allow me to emphasize that during each of my visits to both the Parma location and the one at 5755 Smith Rd, Brook Park, OH 44142, I have always worn a weight vest as part of my workout routine, which primarily involves dips, push-ups, and pull-ups. I make it a point to exercise discreetly in the back corner, ensuring that I do not disturb or inconvenience other members. In fact, I actively contribute to a positive gym atmosphere by encouraging and fist-bumping those who demonstrate hard work and dedication. Remarkably, the Brook Park location staff members acknowledged my efforts and reciprocated the positive energy I brought to the facility.However, today, on 05/10/23, I was approached by a young lady who appeared both respectful and visibly nervous, indicating her reluctance in delivering the message that I could no longer wear my weight vest. Sensing her discomfort, I refrained from inquiring why this issue had never been raised during my previous visits. I took the initiative to address the situation with the individual responsible, Kurt, who identifies himself as the "manager."Upon introducing myself and conversing with Kurt, I was taken back by his explanation that he refrained from approaching me earlier as he was "off the clock" and believed the young lady needed a lesson. I opted not to argue or create a disturbance within your facility, but I find it puzzling that Kurt would not exercise his managerial duties when he was officially on duty. Common sense dictates that he should have waited until he was on the clock to address the matter. It is essential to highlight that Kurt had witnessed me wearing the weight vest on multiple occasions without raising any objections. Such poor management skills raise doubts about the character and competence of individuals entrusted with leadership positions at Planet Fitness.As a business owner and corporate trainer experienced in leadership development, I strongly recommend that Kurt undergoes a comprehensive training course to enhance his leadership abilities. In this case, a suitable approach would have been for Kurt to wait until he was officially on duty and then guide the young lady on how to respectfully inform members about the weight vest policy. I would have responded by questioning the sudden enforcement, considering that I had worn the vest on numerous occasions without any issues, and the other location displayed no concerns whatsoever. With due respect to your gym's policies, I would have complied and removed the weight vest, proceeding with my workout as usual.Unfortunately, due to this incident, I have made the decision to cancel my membership at this location and opt for a gym that requires an additional 15-minute commute. I do not wish to receive a phone call from Kurt personally, but I do hope that this matter will be promptly addressed. On a positive note, I commend the young lady for consistently welcoming everyone with a smile and carrying out her duties to a high standard. This is the type of behavior that your facility should focus on—fostering positivity and cultivating a strong team environment.In addition to conveying my concerns to you directly, I intend to forward this to your corporate headquarters for further attention and consideration. It is my sincere hope that this issue will be thoroughly investigated and remedied to uphold the reputation and standards of Planet Fitness.

By far the best PF I have been to. The staff is incredible and welcoming. Staff are always finding new ways to make the gym more accessible by placement of machines and areas. A new area was just made recently by cardio and strength that fits right in and also allows you to watch the news while working out. Genius spot for this area!!

Great deal for 10 bucks a month

Clean and friendly staff. Staff are also clean. 🫡 …

Great staff (unlike the Broadview location), love the set up of everything