Located at 8443 Day Dr, Parma, OH, Planet Fitness simplifies fitness with 24-hour operations from Monday to Thursday and flexible weekend hours. Members praise the cleanliness and friendly atmosphere, crediting staff for ensuring a positive experience. Equipment diversity allows for various workouts, and amenities like tanning and massage chairs enhance the overall gym experience. However, some customers have encountered poor management and inconsistent enforcement of rules.
While the gym offers an extensive range of services at competitive prices, customer service issues and disputes over policy enforcement have marred its reputation. Planet Fitness remains a popular choice for many due to its convenient location, dedicated staff, and extensive equipment selection.
Pros:
- Friendly and helpful staff.
- Clean and well-maintained facilities.
- 24-hour access on weekdays.
- Diverse equipment options.
- Additional amenities like tanning and massage chairs.
- Affordable membership plans.
- Spacious with good equipment placement.
- Minimal wait times for equipment.
- Positive and welcoming environment.
Cons:
- Inconsistent enforcement of rules.
- Customer service issues noted by some members.
- Some equipment maintenance delays.
Location / Contact
- Address: 8443 Day Dr, Parma, OH 44129, United States
- Phone:+1 440-882-3000
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 110 reviews.
The address is: 8443 Day Dr, Parma, OH 44129, United States .
The contact number is +1 440-882-3000
This service is listed under Gym .
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Barbara Suttles
1 year ago
Great employees fun love the tanning hydro bed is great new review new equipment and massage chair nice vibe clean great environment love it and I feel spoiled
Robert Vance
1 year ago
Just signed up here last week. Today's my first time actually using anything.Walked a little bit, but, my focus is on the amenities offered first and foremost. I'm currently in rehabilitation for shoulder surgery. I want to just relax after rehab and I'll update when I start working out. What I will say thus far though, why can't I have a code for things I want to use. I have to check in with the front desk every time to get a massage chair to work etc. Then it's limited to 10 minutes. I'm sure there's good reasons, just have to ask for more time maybe.
Francine Gonzalez
1 year ago
I had a wonderful experience at Planet Fitness Day Dr. The Staff is very friendly and helpful. I just returned after being gone for over a year. Not Crowded, Equipment In great shape. Very CleanI first day back was A Huge success.
Toki Bloodmoon
1 year ago
The machines are nice, but half the employees don't do anything more than hold the desk down, and the desk is more than capable of doing that on its own. Additionally, I get what you're trying to do with the discount for teenagers, but most of them don't clean the machines and are running amok.
Ervin Williams
1 year ago
Had to re think my initial review. The place is clean and I'll give them credit for that. But I had a complaint about the regional mgr a while back and the moment he steps into a place where I'm working out, the dynamic shifts entirely. Not sure if the conversations that take place but the difference is almost tangible. So yeah. Same nonsense different location
Amanda Zkiab
1 year ago
Best Team of Workers.. EVERConsistency is key to running anything.. let alone a Business.Glad to see the same Faces & Extra Confidence knowing I am in an Environment where I, and probably all as well .. that We are always WELCOME!As Always - THANK YOU GUYS! 😊
Tim Brzuski
1 year ago
Great gym, with newer equipment. I have been to a few different Planet Fitness locations and this one was as nice as my home gym, as the machines were all newer. Staff was friendly and everything was clean. Will definitely go back if back in the area.
Hannah Ewanko
2 years ago
The employees are helpful and kind. Tanning beds are always clean and they have high levels.
Emma I
2 years ago
The employees are so nice and make you feel so welcome! They also keep the gym super clean!
Carmen Suderow
2 years ago
I love to work out at my local Planet Fitness it is very clean and has everything I need to keep me healthy and in good condition. It's close to were I live and the personal is professional and friendly