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Fit Factory Braintree offers an expansive fitness environment tailored to various exercise needs. Located at 288 Wood Rd Suite 100, Braintree, MA 02184, this gym features a wide range of group classes, including Zumba, yoga, and weight training. Staff members are friendly and dedicated to maintaining a clean and welcoming atmosphere, making it a go-to spot for fitness enthusiasts.

While Fit Factory Braintree excels in its gym amenities and class diversity, it struggles with customer service, especially regarding membership cancellations. Complaints about deceptive practices concerning closing accounts and additional fees overshadow the positive aspects. Prospective members should weigh these factors before committing.

Pros:

  • Wide variety of group classes
  • Clean and well-maintained facility
  • Friendly and supportive staff
  • Reasonable membership fees
  • Ample parking
  • Personal trainers available
  • Childcare services
  • Member-focused environment
  • Good selection of equipment
  • Inclusive atmosphere

Cons:

  • Complicated membership cancellation process
  • Overcrowded during peak hours
  • Issues with broken and outdated equipment

Location / Contact

Rating Stats

4.1

out of 5.0

34 reviews
5.0
60 reviews
4.0
5 reviews
3.0
8 reviews
2.0
3 reviews
1.0

Reviews (110)

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Really good gym for the price, very friendly staff and well maintained. Taylor is a newer trainer there but has been amazingly helpful to me reaching my fitness goals. She is always motivating myself and others to work hard and stay consistent! Can tell that she has a great passion for not only fitness but nutrition as well. #instructorawards #mostrelaxing

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I can not say enough about Fit Factory! I joined after taking Sarah’s zumba class. I loved it so much I joined the club and have been religiously taking her classes since. She is the most inspiring, fun, energetic instructor! I’ve never been so motivated until meeting her! I HIGHLY RECOMMEND taking ANY of her classes! Whether it’s zumba, body weight bootcamp, total body burn, or yoga, you will leave her class feeling SOO good!!!

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I love being a member here! It’s amazing to see all of the success they’ve built. So well deserved. The gym is upbeat, clean, friendly, upscale but extremely affordable for all of the amenities offered. The staff and instructors are high energy, positive, thoughtful, prepared and most importantly they care. I take Zumba with Kelsey #MostMotivating and Sarah #BestEnergy every single week. I love Nina #BestFitTips and Wendy #BestPlayList classes from the Kingston location too! All of the classes are phenomenal! Not feeling classes, their equipment is all new and very well taken care of/maintenanced. Try it out! You won’t be disappointed!! #InstructorAwards

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The location and set up of the gym is perfect and safe. There are so many options/benefits for such affordable prices! The staff is not only kind but also enthusiastic. I believe they are doing an incredible job with cleanliness and restrictions due to COVID. I went to school for exercise science and I learn new things weekly through the Forged Fitness classes and with talking to the personal trainers there, which is very exciting and encouraging! Going to FF is a bright spot in our day for my boyfriend and myself. Which means more to us now than we could have imagined a few months ago. You guys rock!

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Gym, great. People amazing. Very well cleanedTaylor is a new trainer there. She’s extremely polite and professional. Nothing but great things about her. She’s very sociable, always says hi to myself and others. Also has helpful tips about weightlifting. I nominate her for best energy #instructorawards #energy #motivation

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I take Tiffany's 8am Sunday Zumba class and it is one of my favorite classes. I have never regretted taking the early class on a day off. Her great song choices, energy, and dance moves keep me going when i am out of breath. I burn 500 calories just having a great time dancing. It's like being out for a night of dancing without the unappealing club environment.

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Clean. Friendly staff. Got my free day pass and joined the next day. Every other machine is out if commission for covid so keeping a distance is easy upstairs. A little harder in the weight room since it's a tad crowded with machines. Not a lot of empty space to do certain things but it's still a nice gym and larger than others in the area. You can check capacity on the app before going which is nice.

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I freaking love this gym. The staff always say “good morning” to me on the way in and “have a good one” on the way out .Probably the best reasonably priced gym in the south shore. It has everything you need. And it’s clean! Hats off to the guy they have spot cleaning 24/7. Quiet guy, but super nice.Also the locker room is nice and modern. It’s not equinox or lifetime, but it beats every gym I tried in the in/outside Quincy. The showers are nice as well.But my favorite part about my membership are the YOGA classes. They used to always be during the FFIT class and it was super annoying to hear loud music and slamming weights, but they shifted the time and hired a new yoga instructor that is nice and loud. Megan...(I think? Idk she run the Thursday one) does an amazing job with her routines and always welcomes you to try different variations to the poses. I practice at home and at another studio, and she definitely adds a unique element to my practice. She’ll either suggest something challenging to spice it up or a modification to dial back if you’re injured or not as flexible as the others. Her and her playlist are my routine highlights each week.Highly recommend this place.

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I loved this gym and miss it. I'm a powerlifter and as far as weights go, they had all the basic essentials needed to train and some extras. They were really understanding about COVID and didn't make a fuss about stopping/restarting memberships. They also organize the gym well and make good use of space. I appreciated their complimentary session with a physical therapist/trainer, however, they were a little annoying/pushy about trying to get me to sign up for recurring sessions during it. But I understand that's just how sales works.

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I think this is a great gym! The people are quite nice, and the gym is always really clean, which is very valuable during these times. One thing that made me especially appreciative was how easy and painless it was to freeze my membership during COVID. Unlike what a lot of other people/gyms are experiencing, they didn’t continue to charge me and I had no issues restarting my membership when they reopened.The one thing that sucks is that the gym is a little smaller, so sometimes I have to wait to use some weights/machines, which can be a bummer. But overall I’m really pleased with Fit Factory, and would recommend it to anyone.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.1-star.

This business has 110 reviews.

The address is: 288 Wood Rd Suite 100, Braintree, MA 02184, United States .

The contact number is +1 781-277-0402

This service is listed under Fitness Center .

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