Planet Fitness at 2863 Northtowne Ln, Reno, NV, offers an accessible gym environment with 24/7 hours and a focus on providing a positive experience for all members. They emphasize a non-intimidating atmosphere and affordability, making it a viable option for gym-goers across various fitness levels. Members can enjoy amenities like hydromassage tables, a variety of equipment, and a clean, supportive environment with friendly staff.
However, some areas for improvement include better maintenance of cleanliness, especially in the locker and shower areas, as well as addressing issues related to equipment upkeep. Membership experiences seem to vary based on staffing quality, underscoring the need for consistent service and cleanliness across all shifts.
Pros:
- 24/7 availability.
- Affordable membership options.
- Variety of workout equipment.
- Hydromassage tables available.
- Friendly and helpful staff.
- Non-intimidating atmosphere.
- Clean facilities (mostly).
- QR codes for machine instructions.
- Good for all fitness levels.
- Convenient for frequent travelers.
Cons:
- Inconsistent cleanliness, especially in bathrooms.
- Some equipment often broken or outdated.
- Varying quality of customer service.
Location / Contact
- Address: 2863 Northtowne Ln, Reno, NV 89512, United States
- Phone:+1 775-453-9321
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 70 reviews.
The address is: 2863 Northtowne Ln, Reno, NV 89512, United States .
The contact number is +1 775-453-9321
This service is listed under Gym .
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Wendy Lynn Easter
2 years ago
Staff is very friendly and professional. Facility is very clean. When I go in the morning there is never a wait. The water massage table and tanning beds are perfect. Can't beat the monthly price of membership
Charles Rittenhouse
2 years ago
I don’t really take the gym seriously like I did in my 20’s. Planet Fitness is perfect for somebody like me. I just want to stay in decent shape around other people trying to stay in decent shape. I like being able to find an elliptical at any time of day. They could use more free weights, but the ethos of the company isn’t about that in the first place.
Alan C
2 years ago
I'm definitely over the mask thing. But im glad they are open. Everyone seems to wipe the machines down but we all touch the same bottles to spray the towels to do so lol. Kinda defeats the purpose but other than that I do enjoy this location very much . Staff is cool and its kept clean.
Jo Ann Young
2 years ago
I liked the place. Was given a free pass to try it out. It was pretty busy with people. Most not wearing masks, which was interesting! I wore mine. I would return to this gym. Lots of T.V.'s to watch, music playing. It was really nice. Bathrooms were spacious, with showers and lockers. Convenient location.
Alex F
2 years ago
What can I say this place is great. The environment is just right and it's easy to get in and work out on the machines and use the free weights.Some of the machines can sit for a while when broken, which waiting for Parts is understandable. Half of the benches are torn up already and are in need of replacement but they are still functional.As for the customers they're all great, there are a few who go from machine to machine and don't wipe down after they use it. Typical for any gym tho however I would like to see staff going around more and refilling and cleaning.Overall 8/10 would recommend this gym to anyone looking for a decently priced ans easily accessible gym.
Chris Clack
3 years ago
worst of all PF ive been to, rest rooms are gross, water in showers is luke warm or cold, only one changing room and its ussually someones stuff sitting in there. terrible establishment. if i have time i ussaully go to one that actually has good managment 15 min away even thoughbi live right around corner from this one. Ive checked out Golds in the area there just too expensive.
Veridia Rotsma
3 years ago
I like the staff, very friendly. The equipment is in good working order and always clean. I like that its not ever too busy since it is open 24. I did not like not knowing they were closed on Christmas (no outdoor sign) and I do not like that they do not have all of the equipment I am used to for my workouts.
Cailean Sterling
3 years ago
Overall great experience! Well lit, well ventilated and well kept. Staff were polite and helpful/knowledgeable. Much better than the Oddie location. Only real "downfall" was that they got busy during their supposed "lull" time on Google. Totally the opposite, that was the rush! Tanning, hydrobeds, red light therapy and massage chairs in the black card spa 👌
Rob Ingalls
3 years ago
Great place to work out. Staff is super friendly. Rating 4/5 because I have mentioned several times to staff that their 30 minute circuit is almost impossible to complete because people just sit at the machines even if they see you doing the rotations.There is a sign right outside this area that says staff will check every 30 minutes that people are doing the rotations instead of just working 1 machine for 15+ minutes, I have never seen a staff member check the area and I have been doing (attempting to do) this circuit at least 3 times a week for almost a year. I realize that other customers and not employees are initiating the problem but why have a sign/policy if you never do anything about it?
Mark G
4 years ago
Great place. Friendly staff, always cleaning, great equipment and never feels crowded. Also awesome price. I've always used free military gyms...this is my first civilian facility & I think it's great.