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24 Hour Fitness in Richardson, TX offers a variety of amenities including a pool, sauna, whirlpool, and functional fitness areas. The gym is known for its spacious environment and helpful staff. Members can enjoy towel service, free weight areas, and a variety of exercise classes. However, it regularly receives mixed reviews regarding its cleanliness and maintenance. Recent renovations have improved some facilities, but outdated equipment and unclean areas continue to be an issue for many patrons.

Additionally, despite its name, the gym is not open 24 hours, which has disappointed some members who prefer late-night workouts. The staff, including well-regarded trainers, offer good customer service but the gym does face challenges such as outdated workout machines and inconsistent upkeep in various areas.

Pros:

  • Spacious and well-equipped gym.
  • Friendly and helpful staff.
  • Variety of classes available.
  • Free towel service provided.
  • Functional fitness area with modern equipment.
  • Renovated locker rooms and showers.
  • Sauna, whirlpool, and pool available.
  • Good positive atmosphere.
  • Ample free weights and machines.
  • Convenient location near UTD campus.

Cons:

  • Not open 24 hours as the name suggests.
  • Outdated and poorly maintained equipment.
  • Cleaning and sanitation issues in locker rooms and showers.

Location / Contact

Rating Stats

3.4

out of 5.0

52 reviews
5.0
18 reviews
4.0
10 reviews
3.0
17 reviews
2.0
23 reviews
1.0

Reviews (120)

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I use to go to this club back when it was the Q Sports Club and I swear they have the same equipment as they did in the late 90's. The washing machine breaks down frequently so there is no towel service. The whole place is filthy dirty. Needs a tear down like they did with the location at Park & Ohio in Plano a few years ago. Only gave it one star because I had to to post the review, otherwise it would be a zero star rating. Going back to LA Fitness.

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Weights are scattered and scarce. Patrons do not re-rack weights. Multiple treadmills broken. Personal trainers are not very friendly to non-clientele. After waiting to buy a protein shake after my workout this morning, the front attendant was leaving and didn't bother checking me out and no one replaced him. I waited 5 more minutes before leaving money and a note at the desk.

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Its very ugly place to workout. They are basically a thief!!! they have very dirty towels, almost all the machines dont work and its old. Even the water fountain is shitty... I paid to work out there for a month but i didnt even go there 3 times. It has a really bad smell the bathroom is really dirty that you cant even use it. the showers are broken it a cheap place to be.

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I've given this place a lot of chances, since its location makes it very convenient for me. But I have to say that I'm not going back anymore.Although it is fairly large and has a decent selection of weights, machines, and treadmills, the locker room is abysmal. Terrible. In fact, the worst I have ever seen. Yes, it is filthy. But in addition to that, there is no adequate ventilation. So it becomes extremely hot and humid in the summer. This makes showing after a workout and returning to work sweat-free almost impossible.Yet the issue that has forced me to choose another location or gym is the water. At least four times in the past year there has either been no hot water or no water at all. The staff is particularly incompetent when it comes to communicating such issues to patrons. So I have been stuck without being able to shower on numerous occasions. I simply can't go back with the knowledge that this will inevitably happen again.

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I love it here. Megan, the girl who helped me was very accommodating. I mentioned to her my worries about this location, due to the bad reviews. She thanked me for coming to look for myself and offered me an excellent package for my membership. They have two saunas now, the equipment is almost all updated, even when it's packed there is still plenty of machines and free weights, staff is friendly, bathrooms are clean and so are the locker rooms. I can't stress how uplifting the staff is. They are always very nice and comment on your changes and or gains. The motivation keeps me coming back. The classes offered are endless, there are so many cardio machines and they have a massage area that costs a fee of course, but still, it's available. A membership here is worth your time and money. Do not trust the old reviews about this locatio some of them are very old and renovations have been completed since then.

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This gym is a real dump. It is a former Q and it should be an embarrassment to the whole chain. Many machines don't work but the worst part is the locker room. Just disgusting. Shame on you, 24 hour!

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Filthy! After touring this facility I felt like I needed a shower and a tetanus shot. The air conditioner on the second floor had several inches of dust and crud on it, the floors haven't been seriously cleaned in years, and the locker room looked like an open wound. I'm former SOF and have seen some pretty sketchy gyms - but this place looks like a MRSA petri dish!

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I go here a lot, and I see a lot of these reviews complain about how dirty/filthy it is, but the thing is its a gym and its an old one at that. There were renovations done in the locker room areas and they actually replaced all the lockers 9months ago, and from what I see, there aren't any trash or litter lying around when I go, so it isn't filthy. The place has been there for many years, so instead of complaining about how old/filthy it is, why don't you people support it. The place provides almost everything! You have 2 huge classrooms a cycle room a wide selection of free weights and benches, treadmills, and weight lifting machines. They have 2 steam rooms and a jacuzzi a 5 lane swimming pool. Its a gym not luxury hotel. Now go out there and get yourselves a good workout and quit whining like a bunch of sissies.

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Worst place , staff members are lying to make you sign up for membership. Lockers are like 2nd world war. I sign up for one months for try they took out from credit card for 3months , gawd never be there anymore. There is a kirdish guy who is lying about membership and offering a good deal one months .embership, but after you sign up they automatically save your credit card without telling you so. When you cancel your membership they just will take for 3 months . Privacy you cant save credit card imformation of somebody dudes.

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Worst 24 Ever! First off, I have never felt a gym as HOT as this one. I'm having trouble running all the way through due to the heat! I've never sweat so bad in my life, I turn red and feel like I'm going to pass out. I literally get hot and sometimes sweat before I have started my work out due to the temp! I took a picture of the AC adjuster and wish I could upload it to this review cuz it says 82 degrees! People It's upper 90s outside and in the 80's inside while people are being active? I have been at this location for 7 weeks due to it being the only one close and it's been like this the whole time. I was told their ac unit was broke and can't figure out why on earth they wont fix it!! 2nd, everyday it takes me about 3-4 different cardio machines to find one that works ...they are ALWAYS BROKEN! Fix your equipment! They don't even have sign on all the broken cardio machines! Everyday I have to rotate and try multiple ones just to find one that works and watch everyone else do the same. This has also been like this the entire time I've been there. I even took the time to count and make a note on which of them were broke so maybe they would get them fixed or atleast put a sign but everytime I have tried to tell the person @ the front there has been no one there. They have very limited machines ....every other location I've been too ( and that's a lot in difference cities and states ) they have a wide selection and there are 3 specific machine I use that have sculpted my back to my satisfaction and they don't have them so I can't get my back done. A lot of the other machines they have are rusted or get jammed. Not to mention I have no been able to keep my work out schedule up and do the required amount of days because they aren't 24 hrs!!! It's called 24 hr fitness! This the the WHOLE reason I chose 24 hr over LA Fitness or Lifetime so that I could work out cuz doing work and school sometimes I dont get to go til late and I have to get it in when I can ...I should be there right now getting my last day of the week in but it's a Saturday and they close @8....That is freakin early! So now I dont know how I'm going to get last day in since I just re arranged my schedule to get it and they close early. I also can't do on the days I go to school due to the fact on weekdays they close @11 and I'm at school late so basically I have screwed off my work out routine for the past 7 weeks trying every single week to get it done but w the times it's impossible. Worst freakin gym I have ever seen! Working out is supposed to be a stress release but it's more of a pain everytime I have to go to this gym. Considering canceling my membership now and I've been with them for 4 yrs ...but since they aren't what they stand for and have so many problems w a curfew I might as well sign up to another gym that's not 24 hrs ...atleast they will have AC and not have their clients suffering in heat and I'll have machines that work. Wow I just read the reviews from everyone else and they all have the same complaints and a few of them are even a yr ago ...I can't believe this. They need to just get shut down.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.4-star.

This business has 120 reviews.

The address is: 1375 E Campbell Rd, Richardson, TX 75081, United States .

The contact number is +1 972-644-4888

This service is listed under Gym .

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