Defined Fitness at Rio Rancho boasts modern facilities with updated equipment and an expansive layout. The friendly staff and personal trainers receive high praise for their professionalism and willingness to assist members, making it a welcoming environment. It offers a range of amenities including a pool, sauna, and various fitness classes. Members appreciate the cleanliness of the facility and the positive atmosphere created by the team.
However, there are concerns about management responsiveness and some safety issues with equipment and the pool design. Members also noted problems with the air conditioning, loud music, and overcrowded classes. The gym's parking lot security and management's communication need improvement.
Pros:
- Friendly and helpful staff.
- Modern and clean facilities.
- Wide range of equipment and fitness classes.
- Welcoming and supportive environment.
- Professional and knowledgeable trainers.
- Nice pool and sauna.
- Sauna in the women’s locker room is spacious.
- Child-friendly with a Kids Club.
- Relaxation room available.
- Good lighting and bright atmosphere.
Cons:
- Issues with management responsiveness.
- Safety concerns with gym equipment and pool.
- Problems with air conditioning and loud music.
Location / Contact
- Address: 1640 Rio Rancho Blvd SE, Rio Rancho, NM 87124, United States
- Phone:+1 505-892-4080
- Website:defined.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 60 reviews.
The address is: 1640 Rio Rancho Blvd SE, Rio Rancho, NM 87124, United States .
The contact number is +1 505-892-4080
This service is listed under Gym .
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Nicolette Perez
1 year ago
Enjoying the space at the new Hilltop! I was helped by Gilmar who was able to communicate to me in Spanish and was a big help!
Luke Wood
1 year ago
this new defined is so big and clean! My boi jason here is awesome employees recommend this gym!
Max Gering
1 year ago
Justin made my experience great! My first impression of defined was great because of his help.
Tommy Galaviz
1 year ago
That guy Justin is super nice and out going. Definitely creates a welcoming environment
vtonietonie
1 year ago
Very casual, lots of space, great equipment love the hydro chair thing.
Sandra B.
1 year ago
I attend the MWF Silver Sneakers Circuit classes led by Shirley. Her energy, humor, and attention to our health makes for a great class!
Suzette Gallegos
1 year ago
Love this gym! Very clean all the staff is amazing and daycare staff is the sweetest!
Pat Monda
1 year ago
Large, well planned, spotless, with knowledgeable and personable employees. Excellent equipment ent and many stations.
Jason Johnson
1 year ago
Mariah was no help. This is a warning for all parents. This location allowed my 17 year old son to sign up for a membership. They started billing him immediately without the weaver being signed by a parent. Months later when I found out I went down to sign the form. He signed up in Novemeber and his first workout was in July. If you do the math my son wash charged $320 for something he couldn't even use. They didn't do anything about it then and they won't do anything about canceling it now. Pick a different club to use for your workouts. My family won't ever use them again.
Jessalyn Martinez
1 year ago
Absolutely love this gym and Mariah! Kids clubs is a joy for the kids and they are always wanting to go back! I love the space and the atmosphere is always so friendly