24 Hour Fitness

Two weeks ago someone hit my car in the parking lot, 6 time I came for the video nobody provided to me. They don't find any solution, just saying come tomorrow, Wednesday or .... but when I come the salse & service manager saying I have no access to the camera.Unprofessional management with bad customer service.

Worst Gym in America!! Every machine is broken and the leg press has been broken for 5 months with no sign of fixing it. Nobody and i mean NOBODY HAS GYM ETIQUETTE, people are always weight hogging all the dumbbells and taking naps essentially on the machines between sets. DO NOT COME HERE! YOU WILL BE DISAPPOINTED AND DISSATISFIED WITH YOUR EXPERIENCE!

The facilities here are quite gross compared to the 24 Hours in citrus heights.The mens bathroom floor is dirty. There is litter and random clumps of dust. It also reeks of urine. The smell is overpowering.The spa is foamy and the water is not clear. I've found several clumps of hair in it as well. This is not the case in the other 24 Hour fitness.

As a guest, I was very disappointed. Everything is filthy. The gym-goers are pretty chill and I'm sure they have no other choice to go. Management priorities need to be readjusted. Starting with cleanliness.

Always packed. Hard to get a good workout in when you have to wait to use the free weights and machines every time you come in for a workout. The locker rooms are absolutely filthy. Good luck trying to cancel. And if you paid for the year upfront they won’t return the rest of your money. “No refund policy”.

Been coming for years but it’s been 2 years now they close the gym at 11. Suppose to be paying for a 24 hour gym. Don’t want to have to move to planet fitness

Great staff overall and new maintenance guy is turning this location around. The wet area is perfect and everything is open and clean.

Managers here are RUDE. Won't help you with anything and would rather cancel your account than even help you. I called to ask why I was being charged TWICE in one month and they cancelled me instead lol 24 hour fitness is a JOKE! I will be taking my money else where.

If you like going to the gym mid afternoon, putting your headphones in, and zoning into your own space, this gym will work for you. The front desk staff acknowledges you and is nice to talk to if you’re looking for a convo and the mid afternoon crowd isn’t too busy and people typically mind their own business. If you’re looking for an evening gym, I wouldn’t recommend. Although I love this place because of the space, in the evening time there are tons of high school kids and almost every machine has a wait (don’t even try the squat racks after 6pm unless you plan to drink your pre workout while stretching on the grass pad). Mornings are nice though. Again, people just mind their own business and it doesn’t get too crowded because I feel like the 30 year old and under folks are trying to get in and get out before their work day starts. (Highly recommend the 9am yoga class, it can get busy sometimes though)If you’re like me and you wanna get an idea of the space:5 squat racks (more than 5 barbells), 2 trap bars, 2 smith machines, 2 horizontal leg press machines and one 45 degree leg press, a hack squat machine and a v squat machine, 3 calve machines, and more (most days they all work but sometimes a few will be out because a lot of people go here lol).As for upper body training, there’s a decent amount of free weight space. Good variety of chest/shoulder press machines, like 4 different lat pull down machines, 2 back extensions, and at least 4 or 5 bench press racks (diff variations). And of course there’s a cable section and 3 of those adjustable free standing cable machines that look like T’s.Theres a lot more but overall, the staff is nice, the locker rooms (women’s) are usually clean, decent selection of equipment, and it’s busy during the times you’d expect it to be.

This place is so dirty the staff is extremely lazy especially the ones that work the host desk they are always on the cell phones and get upset when they have to get up and grab a ball for you or help you with anything. It's only a matter of time before they have some sort of outbreak in here . Health inspectors need to come look at this place and hold them to certain standards.