24 Hour Fitness in Laguna Village, Sacramento, provides a wide range of equipment and amenities, including pools, saunas, basketball courts, and more. The gym is open 24 hours every day, making it accessible at any time. While there are some positive comments regarding the friendly staff and variety of equipment, the overall cleanliness and maintenance of the facility have faced significant criticism from its patrons.
Multiple reviews point out that the gym is often overcrowded and dirty, with broken equipment and infrequent cleaning. Issues with sanitation in locker rooms, showers, and other wet areas have been repeatedly mentioned. Additionally, customers have expressed frustrations with unresponsive staff and management. Despite its extensive facilities, many users feel the gym needs urgent improvements in maintenance and cleanliness.
Pros:
- Open 24 hours every day.
- Wide variety of equipment and amenities.
- Pools, saunas, and basketball courts are available.
- Some friendly and helpful staff.
- Good for physical therapy.
- Large gym space.
- Plenty of cardio and weight machines.
- Offers classes for different fitness levels.
- Convenient location with ample parking.
- Affordable membership fees.
Cons:
- Poor cleanliness and maintenance.
- Often overcrowded.
- Broken equipment is not promptly fixed.
Location / Contact
- Address: 8785 Center Pkwy, Sacramento, CA 95823, United States
- Phone:+1 916-688-8733
- Website:24hourfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.5-star.
This business has 120 reviews.
The address is: 8785 Center Pkwy, Sacramento, CA 95823, United States .
The contact number is +1 916-688-8733
This service is listed under Gym .
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DeJon Wilson
7 months ago
The sinks in the bathroom need to be repaired.
Kathy Rauch
7 months ago
This club is disgusting! Classroom mirrors are cracked and dirty. Filthy bathrooms. Staff non existent or don't bother getting off of their phone to help members. Go to a different location.
Karl Rivera
7 months ago
I’ve been a member for 3 years now and I never been so dissapointed until this last few months I’ve been coming in. Why? Because the cleanest part of this gym is their parking lot🤦🏻♂️ You got employees on their phone, no sense of urgency in keeping your gym clean. I have recommended multiple family & friends that had signed up for membership but I am regretting that now since the lack of effort to keep this place clean & equipments working. Will probably wont sign back after my contract ends not unless things get better.PS: The roof insulations are about to fall on your basketball court! It’s been like that all year, so don’t wait until somebody get into accident. And also, The court floor is so dusty & dirty.
Oli Rob
7 months ago
One of the dirtiest gyms I have ever been to. Locker rooms are disgusting, weight/fitness area is always messy and unclean, all machines are covered in sweat. I have seen only one employee trying to clean up the entire time I’ve been here and other employees are no where to be seen. I understand it’s hard to “clean as you go” when people are actively working out but quite a bit can be done instead of having employees sit around and do nothing. People who work out here are rude and inconsiderate and take up space/equipment. I’ve never felt more harassed than when I come here. I don’t feel safe or secure. I did the 30 day membership to try it out and I will not be renewing. I want to work out here and I’ll be using the rest of my 30 days to do so because I don’t have any other choice.
Eunice Neri
7 months ago
Extremely dirty!!A lot of equipment is not working. But the poor...none maintenance is unbelievable!
Mustafa Rahmani
7 months ago
This place is disgusting 🤮I regret for my subscription although it was my first day at this branch.I was so excited to join 24 hours. However, I have good experience in Rancho Cordova and Sacramento branches.The management of this facility must to take care of these reviews ASAP otherwise they lose customers, as I see there is no any positive review rather than 1 star.I wish I read these reviews before my signing up.You can not find any inch clean in entire facility. Equipments, ground, locker room, toilets, showers, pool, sauna and steam were full filthy.All the equipment is old and damaged and need to replace ASAP.I can’t imagine this dirty gym exists is such a nice neighborhood, Elk Grove. 😔
pancho
7 months ago
I was amazed how filthy and unusable the bathroom is this morning during my workout. It must have been weeks since the bathroom was cleaned. Of the two toilets, one was clodded, and the other too filthy to actually be used by a human.The whole facility needs a deep cleaning, which includes replacing the staff with staff willing to keep the place clean and usable. Corporate HQ needs to visit this facility to see for them selves and being it back to a gym people would actually enjoy using.
Jamal Kabbaj
7 months ago
Lately the place is going down, it smells bad, it seems like no ventilation. The men showers room is flooded, doors and knobs are missing, the steam room is out of service. Bathrooms most of the time are dirty. Whenever we complain about it, we get the same answer: we don’t have a maintenance guy. Well, hire someone
angel s
7 months ago
Haven't been here for quite awhile now and still like the place but, it really needs a deep clean or renovation. With the many years I haven't went to this place, I thought it would have been renovated by now. Workout area is fine even though the carpet is all worn out but the man's bathroom really need some cleaning/renovation including the sauna. Management need to do something about it.
Gabe Hollingshead
7 months ago
This gym is by far the most disgusting one I’ve been inside. It’s obviously not cleaned or maintained. People leave their sweat rags all over the equipment and it smells like odor. The gym equipment is falling apart and needs to be replaced or maintained properly. Take care of your business and make others respect it.