24 Hour Fitness

when I work out at this gym and met a guy harass me, portend he has a boyfriend and want to workout together, then sent me his half naked pictures, I tried to block him and ignore him when I work out, but he wait outside at the front door of gym when I walk out. I felt scare and helpless.I reported to gym manager- Dennis, he promised that he will take care of it and try to do something for me, he said his staff will help on me but when I showed up there, his staff didn't know anything and didn't informed by his manager.This gym's attitude doesn't show any caring on woman's safety and doesn't try to do anything for woman. Gym manager even said that guy doesn't hurt my body, he can't do anything, but it is harassment injury on mental health, even traumatized feel scary and uncomfortable when I go to gym. This gym discriminate against woman and Asian, woman's safety shouldn't treated by small thing, and this gym not recommend for woman who want to workout safely and happily.

Had a monthly contract, tried to cancel over the phone prior to annual fee.But the automated voice tells you an option to cancel. Yet it doesn’t, you are led to believe that it was. Then I get a charge for annual fee. Then later learn that it had to be in person. If so why have an auto Voice leads you to believe that you can cancel when its not the case. As well as charge you for 1st and last month when you are trying to cancel to avoid any more charges. So they already charge you for a month you aren’t trying to use in the 1st place.We can sit here and talk about people signing for it but its already misleading from he jump. That’s pretty shady business 24hr shady…

For a 24H, it is one of the better ones though that could be predominantly because it is one of the newer locations. Not a lot of rule following or enforcement especially in the sauna/steam room/whirlpool. Decent number of cardio machines so not hard to get on at most times. For some reason though the staff plays the music at full volume so even with noise canceling headphones I can clearly hear the music more often than not. Staff is occasionally friendly, mostly just sit around and chat with each other rather than engage the patrons, towel stations empty, toilet paper empty in women’s, etc. Just doesn’t make sense that these cannot be checked hourly being that the staff doesn’t appear to have do much with the customer base especially with the self checkin. Management is not interested in even entertaining the possibility of adding new equipment that could be beneficial and we were advised to not even ask. Took a yoga class which I enjoyed but they did not “close” once the class started and therefore every time someone would enter, the blasting music really took you out of the yoga mood. There were probably like 5 late comers over the first 20 min and one of the late ones actually left early as well so I had to hear her disruption double, that’s more of a consideration thing but that seems to also be lacking from the patrons mostly. For a 24, it’s not terrible but in a couple years, once the sheen wears off, and more stuff breaks down from age, I don’t expect this to be a location that I would happily patronize.

The equipment is Good but lockers and showers are not clean..there is garbage and hair in the Girls showers, after 2 years of the pandemic u would think the staffers will clean everything. Looking up reviews at other 24 hr fitness in the san Jose area, looks to.be the same problem. It seems they cannot afford workers to clean lady lockers room or even to put Toilet paper in the Girls bathroom but keeping gyms Open. STAFFERS JUST TALK AND LOOK AT THERE PHONE.

So far this is the best location I have been to! Gym has newer equipment than most other locations. Environment is welcoming and un-judgmental. Staff is friendly and welcoming. I am fair new to 24-hour fitness and this location is fairly clean. Their cleaning or sanitation stations are always stocked.The staff tries their best to clean, but there are too many of those that like to just leave their trash around (i.e., paper towels that were used to wipe down equipment, empty water bottles, etc.,) nothing new lasts long if people don’t do their part by cleaning up after themselves. I don’t blame staff, but I do blame the relentlessness of the gym goers that lack cleanly habits (i.e., cleaning up after themselves, throwing their paper towels used to wipe machines down away).Pros: friendly staff, welcoming atmosphere, and tidy restrooms (women’s locker room).Cons: small pool, limited space.

This location is always super busy. I trade off between locations because some have different equipment to utilize. The staff has always been friendly to me. My only complaint is replenishing the sanitizer and paper towels more often. I see the staff replacing them while I’m there but sometimes the spray nozzles are broken. Thankful everyone takes responsibility and cleans up after themselves. I usually clean the machines before I use them to ensure I’m working out on a clean machine.

This gym is a bit further out for me than the other 24 hour fitness gyms, but I do have to say that this is by far my favorite gym. They have pretty much all the machines and free weights available and they also have all the grips for the cables. The other gyms near me always are missing some grips or free weights or they don’t have proper machines or they’re always broken and it’s just so frustrating to have to go and work around those obstacles. This gym has pretty much everything you need and well stocked with proper grips and tools to have a full work out. The gym is also kept very clean the people are pretty respectful here. Definitely making this my regular gym.

It is getting dirty with lazy staffs, nobody clean up the bathroom, all area smells like urine, broken equipment, missing dumbbells. Bathrooms are too dark, and this place is very crowded except Sunday.

Not a safe or clean place! The garbage outside is super full and scattered throughout the paquiadero... they have to keep the inside and outside clean.

It is a very large and equipped gym, unfortunately it is very dirty, the garbage cans are full all the time, the bathrooms apparently nobody cleans them