24 Hour Fitness

The Walnut Creek location sucks. The majority of the cardio equipment is broken, there are not enough weights and parking is minimal.

My experience at the cleaned and most beautiful place to go and get a workout that you will enjoy every minute of your life staple that you never forget and whatever you are looking for in most experience and healthy lifestyle of an workout the you are looking for is right here at the 24 hour fitness center for every thing in a fitness center healthy and comfortable that will help you make your way back to the to the lifestyle you that you always want to be in a place of better life staple for you to enjoy once again

Please don't trust the sales person in 24 hr fitness. I started the membership and they asked me to pay first month and last month at the beginning. The sales told me that I can cancel any time and get the refund. But when I tried to cancel the 2nd month membership before the month starts, I was told that I cannot get any refund for the 2nd month.

I was in town on business and although I enjoyed the gym The daily guest pass price I paid kept changing depending on who was working. It went from 15 per day up to 30. The final night I paid 25 even though it was 15 the night before, so in my opinion the guys at the front desk are probably pocketing the money.

I feel so grateful for a gym that has everything I need! From a ton of cardio machines, in good condition, to a good schedule of cardio classes, and a pool, and steam room. And more! I don't use it all but the value for the buck is so good. I've been a member for over 25 years! :) I've been to many of the gyms in the Bay Area, over time, I have an all gym membership. I really like this one!

It's okay is just right. Reasons:1. I feel there are not enough weights around for the number of users, the upstairs area is bare of weights. I think it's a small ask to put weights there for other users.1.b You have to download an app to sign up classes but app is restricted to US based app store only. I updated mine to US and can't download app and can't sign up for class. VERY ANNOYING - just use a site!2. In the major machine areas, hardly anyone has the courtesy to put the weights back off the machine. It matters to me as a petite frame person who can't lift $50lb plate diagonally upward to unload the machine. It's super uncourtesous and dumb to not use the opportunity to carry that weight. Best part is people leaving the weight by the weight rack and not on the weight rack.3. The machines are super close in the back area which maybe due to the pandemic, I am a bit putoff with.4. Machines have exposed grease on the handle corners(not sure why).5. I joined in early Feb/March 2022, was suppose to get a session with the fitness manager. He had a major set back health wise. We are now in May 2022 and we'll they have not hired a replacement and I never got a call. If you ask the front desk reception, they have no idea when he will be back or at times just give my that dumbfounded look. Most annoying is to date, no call from anyone to bother to reshedule or anything of that sort.6. So many employees around, none actually on the floors. I would expect some level of surveillance just for safety and clean up. I have never seen an employee anywhere but front desk which is a hangout vs reception. I don't care, hangout but the other day, there was guy doing these weird dumbell pushes and he would fling dumbells outward and they would fly off almost hitting the weight stand and walking path for people. I would expect some level of surveillance just to stop these kind of people from hurting others.7. They need to upgrade the toilets and change up some of the machines.Longest review ever written but overall this is worth only 3 stars, is staffed at a 3 star level and attended by people like me(3 star). Will have to up my game.v

**** Warning: MALE MANAGER at this location follows women into the bathroom****GARY BROWN (Sales and Service Manager) at this location followed me into the women's restroom, because he thought that I did not check in (Even though I did). This behavior is completely unacceptable and it is clear that he specifically targets POC/Minorities.Before following me into the restroom yesterday, he targeted, yelled at and embarrassed another client for not throwing away paper tissue In the men's restroom. This client told me that this is not the first time that GARY BROWN has harassed him, the first time he joined the club he went to check in on the tablet and GARY yelled at him and told him that he cannot check in that way.When GARY BROWN followed me into the bathroom he asked for another team member to come in and address me. I checked in via scanning the app and have the proof on my phone that I did. I was doing my hair and unaware of what was taking place GARY said "That's her, the one who is doing her hair." When I addressed him by asking if he was talking to me, he walked out. I asked the other client next to me what was going on. She said that he thought that I came into the club without checking in and it was a mistake because he was looking for someone else that may have went into the spa area.I was completely baffled by this situation and went to the help desk to address Gary and he apologized for the "experience". He said that he thought that I was someone else, when I questioned why he thought it was me he said he didn't know. Well, I was confused to why I was targeted specifically, It was obvious that he chose to target the only Black woman in the club yesterday. Might I add, the client that I mentioned earlier was an Asian male. This is clearly not a coincident and proof that he specifically targets minority populations.Looking at the previous reviews this is not the first time that Gary harassed clients and I will be bringing this issue to HR and other parties in Contra Costa county. This situation was unreasonably escalated and he could have approached me as a client in a completely different way. However, his decision to follow me into a women's restroom was completely unacceptable.

Never coming back. Bathrooms were dirty, water stations had mold, staff sits around doing nothing (things left out all over the gym and no soap in the locker room). Layout makes zero sense with dumbbells on the complete opposite side of the room from the cables. They only have 3 sets of cable ropes, one of which is BARELY usable (going to break soon) and the others are moist and have dead skin worked into them... gross. The machines are old and beat up, most without numbered weights, and the ones that do aren't even close to accurate. 40+ lbs off. Also only 3 power racks in this giant gym. Honestly such bs for the size and price. Complete ripoff compared to $15 a month gyms in the area. You would be better off trying to work out in the McDonalds play place. would give zero stars if I could.

My fiancé gets a new job a mile from this club. We are going to do the trial pass to see the foot traffic with the intention of buying a year membership. The front desk girl looks at us and says if you don’t live three miles from this club your passes are not valid. We live 5.1 miles away, btw. No greeting no hello just said we should try Concord because it’s our local. I commute to the city. She works a mile from the club. We both make good money. And we get singled out like we are trying to pull one over. It was disgusting. And honestly I may still go get a membership because of the convenience but I have never felt so unwelcome at a business in my life.

I like this location, it is cleaner, more light and water in the pool is better quality compared to other gyms in the area + tight rowing machines. While I noticed that people who go to this location are more stressed somehow, I like this locations for self-workouts.