24 Hour Fitness at Walnut Creek offers a comprehensive gym experience with a wide variety of equipment and amenities. Located at 2800 N Main St, Walnut Creek, CA, the gym is open 24 hours most days except for limited hours on Sundays and closures on major holidays. The gym boasts an extensive range of cardio machines, weightlifting equipment, a pool, steam room, and sauna, catering to diverse fitness needs. Many members appreciate the helpful staff and well-maintained facilities.
However, the gym does have its downsides. Peak hours can be extremely busy, leading to long waits for equipment. Additionally, some members report inconsistent equipment maintenance and cleanliness issues in the restrooms and locker rooms. Customer service experiences vary, with some patrons noting rude or unprofessional interactions with staff.
Pros:
- Open 24 hours on most days.
- Wide variety of equipment and amenities.
- Clean facilities.
- Helpful front desk staff.
- Pool, steam room, and sauna available.
- Large cardio zone.
- Convenient location near freeway.
- Great customer service from specific staff.
- Numerous classes and spacious floor plan for workouts.
- Positive experiences with personal trainers.
Cons:
- Very crowded during peak hours.
- Inconsistent equipment maintenance.
- Cleanliness issues in restrooms and locker rooms.
Location / Contact
- Address: 2800 N Main St, Walnut Creek, CA 94597, United States
- Phone:+1 925-357-4733
- Website:24hourfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.6-star.
This business has 120 reviews.
The address is: 2800 N Main St, Walnut Creek, CA 94597, United States .
The contact number is +1 925-357-4733
This service is listed under Gym .
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Kr Tong (KR)
1 year ago
Been going to the super sport since it opened and clearly you cant have nice things. No more towels because cant trust anyone with towels. Bathroom stalls are destroyed. Dudes are hilariously adamant about wearing smelly sneakers in the sauna. 10% of the machines and treadmills are permanently out of order. Freeweights are a disaster. Plates are all on the sled for that guy leg pressing a quarter range of motion. Everyone's talking to their internet friends on their phone and act confused why you'd say hi to them. Staff's more or less paid to observe and call the cops if it gets too bad. Anything else they aren't doing anything.
Ryan Bishara
1 year ago
They had me sign up for a free 3 day trail and then wouldn't let me in the second day, lol. Guy at the front desk was extremely rude, won't be coming back here.RE Gym:. All the weights are disorganized and there are 4 employees at the front socializing and trying to hustle people for memberships.
James Alameda
1 year ago
How is it not a gym employees job to clean up and organize the weight racks. I see people standing around every day but somehow I’m the only person I see moving dumbbells into their correct spot… ever.
John Myers
1 year ago
I watched brook pick up all the weights on the floor in the gym today for 15-30 minutes. The clients here are some of the most disrespectful I’ve ever encountered in a gym. They leave water bottles,used paper towels and weights EVERYWHERE. It’s like I’m working out with a bunch of people who were never taught the most basic of manners. As far as the staff goes I only go in the morning but it’s a disaster every time I go in till brook or Jack show up and clean the entire place by themselves. When I go into a gym I expect the people working there to have the same passion as I do for working out. None of the staff here looks like they have ever picked up a weight except for brook. If you’re a extreme casual workout person then this gym might not bother you like it does me. But if you’re passionate about weightlifting/running/yoga or just staying in shape this gym might actually make you angry when you walk in.
yusuf rajaby
2 years ago
Terrible customer service.they made me wait for no reason, there was barely 30 person inside but they said it is full.i come here everyday i know how it looks like when it is full.
Drew Hansen
2 years ago
There’s no mask mandate in Contra Costa County/Walnut creek for gyms for people who are fully vaccinated, yet this gym still requires people to wear a mask at all times.The mask mandate for the area was lifted 2 weeks ago and they still require you to wear a mask, no thank you. I’ll take my business to the many other gyms that don’t require someone to wear a mask when it’s not mandated.
carlos
2 years ago
The gym it's ok. Very crowded and a ton of people looking at their phones while sitting on the equipment.Management are terrible. The manager is very unprofessional without any skills to deal with people.
M Pee
2 years ago
Inconsistent covid regulations... not in line with county regulations on 11/19/21.... regs have been the same in the county for awhile now stating you can attend a gym WITHOUT being vaccinated or proof of negative test AS LONG as you stay masked...is this correct or does 24hr policy override the county? I'm ok with it either way but would like it clarified..
Matt Lai
2 years ago
terrible parking situation, long lines and waits for equipment, terrible and unprofessional employees, shady business practices: charged my mom after opening after not being available for over a year due to covid with pretty much no notice, shady membership contracts and overall terrible experience. go to another gym or at least another 24, the one in moraga is pretty okay
Felix Canari
2 years ago
It's a outdoor gym... But like it's inside a tent. It's BASICLY an indoor gym but outside in a tent. There are lines for every machine and free weights. Horrible way to run a company. And the price my gosh don't even mention that. It's a total rip off but as every gym rat who doesn't own an at home gym it's all we got. Oh yea and good luck finding parking. Everyone is eating chic Fila in the parking spots. And getting out is a pain in the bum. Besides that the people are dope. But there lines. WELCOME TO DISNEYLAND without the kids and ride everyone