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The Crunch Fitness gym at First Colony Commons offers an inviting environment with a range of state-of-the-art equipment. Members can enjoy various fitness amenities, including a sauna and hydro massage chairs. The gym operates 24 hours on select days, making it a convenient option for early birds and night owls alike. However, several reviews highlight consistent issues with cleanliness and customer service, indicating room for improvement in these areas. Despite this, many members appreciate the positive atmosphere and overall value provided by their memberships.

If you're considering Crunch Fitness, it's beneficial to visit during non-peak hours for a more pleasant experience, as it can get quite crowded at times. The gym's staff and management receive mixed feedback, so prospective members are encouraged to tour the facility and interact with the staff before committing. For those who value an extensive selection of equipment and flexible hours, Crunch Fitness could be a good fit, but cleanliness and service issues need to be weighed in your decision.

Pros:

  • Extensive range of equipment, including treadmills, monkey bars, and dumbbells
  • Hydro massage chairs and sauna available
  • Open 24 hours on select days
  • Friendly and supportive atmosphere
  • Affordable membership plans
  • Staff is generally helpful and approachable
  • Convenient location at First Colony Commons
  • Clean and organized during off-peak hours
  • Beginner-friendly environment
  • Great value for the membership cost

Cons:

  • Consistent cleanliness issues, especially in restrooms
  • Customer service can be lacking or rude
  • The gym can get overly crowded during peak hours

Location / Contact

Rating Stats

3.4

out of 5.0

38 reviews
5.0
7 reviews
4.0
6 reviews
3.0
13 reviews
2.0
26 reviews
1.0

Reviews (90)

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TragicI’ve been a member of this gym for about a year now and never had any issues. Actually I have had a good experience with everyone else. But when it comes to weekends and dealing with Maya at the front desk she always has a nasty attitude and makes an unwelcome experience.

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Wow this gym is amazing! Clean, brand new equipment, and the staff are super friendly! They even offer personal training! I am a proud member and I would recommend here if you are wanting a great workout and great clean environment!

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I’ve been to a lot of crunches around the country and this has to be one of my favorite ones. It’s already a good size gym but they are expanding and I’m excited for it. This is definitely the cleanest gym I’ve ever been too and all the equipment is brand new.

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A solid 3 star gym:Pros:Somewhat cleanPlenty of equipmentDecent amount of amenities for $30 a monthCons:Equipment is broken often.The big ceiling fan is never on and the gym can get hot. This will be an issue in the hot summers.Front staff doesn't really say hello or goodbye. They are very quiet.They never have soap or paper towels in the bathroom.Other thoughts:Not a lot of tiktokers trying to film themselves in the morning hours, which is nice.Edit: Moved to 4 star as they fixed the fan, TVs and the availability of soap and cleanliness is higher now.

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Spacious, clean, fairly new gym

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Crunch Fitness is an excellent gym that provides a positive and uplifting environment for fitness enthusiasts. The staff members are knowledgeable, approachable, and always willing to help. The equipment is top-notch and well-maintained, making it easy to achieve fitness goals.What sets Crunch Fitness apart is the kind and friendly atmosphere, which makes everyone feel welcome regardless of their fitness level. Whether you're a beginner or an experienced gym-goer, you'll feel right at home here. The positive energy is contagious, and it's evident that members enjoy working out in such a supportive environment.Overall, I highly recommend Crunch Fitness for anyone who is looking for a gym with a great community and a range of fitness equipment. It's an ideal place for those who want to achieve their fitness goals while enjoying a friendly, welcoming environment.

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I go here with my girl everyone works on themselves don't be shy what u do in 5 mins that looks wierd to other it'll be forgotten in that exact 5 mins

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Have to go in person to cancel. Even when I canceled they are still going to charge me for next month because I “passed the time to cancel” yea like my time runs on crunch time. Been once and it’s heavily saturated with buff a-holes taking up all the machines, not newbie friendly.

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Don’t go to this place! They lie to you and say your not bound by contract and starting sending you collection notices when you forget a payment. Awful service. Their own system failed to take my payment when I went in to pay and then they start sending collection notices. No way to treat a customer. Go to a different gym.

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My friend and I (from out of town) came in today. I did not have my keys with my barcode to scan to get in. He told me i had to have it (even tho i’ve done this 100x and they always just ask for my phone number) reguardless, I call my mom to take a photo of my barcode for me so I can scan to get in. I scan my barcode and say I have a guest. She is searching her bag for her ID and he starts going off that we don’t need to come here and we aren’t even from here. Honestly we just wanted to use the gym. We we did eveythubg he said without saying a word. This man legit when out of his way to ruin our day and give us so much attitude. I’ve never had a more rude experience for absolutely no reason. 0/10 customer service. we will never be returning to this location. didn’t catch his name but it’s wednesday april 5th at 8am. anyways just wanted to share cause i don’t typically get turned away very easily.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.4-star.

This business has 90 reviews.

The address is: 15385 Southwest Fwy, Sugar Land, TX 77478, United States .

The contact number is +1 281-315-9585

This service is listed under Gym .

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