The Crunch Fitness gym at First Colony Commons offers an inviting environment with a range of state-of-the-art equipment. Members can enjoy various fitness amenities, including a sauna and hydro massage chairs. The gym operates 24 hours on select days, making it a convenient option for early birds and night owls alike. However, several reviews highlight consistent issues with cleanliness and customer service, indicating room for improvement in these areas. Despite this, many members appreciate the positive atmosphere and overall value provided by their memberships.
If you're considering Crunch Fitness, it's beneficial to visit during non-peak hours for a more pleasant experience, as it can get quite crowded at times. The gym's staff and management receive mixed feedback, so prospective members are encouraged to tour the facility and interact with the staff before committing. For those who value an extensive selection of equipment and flexible hours, Crunch Fitness could be a good fit, but cleanliness and service issues need to be weighed in your decision.
Pros:
- Extensive range of equipment, including treadmills, monkey bars, and dumbbells
- Hydro massage chairs and sauna available
- Open 24 hours on select days
- Friendly and supportive atmosphere
- Affordable membership plans
- Staff is generally helpful and approachable
- Convenient location at First Colony Commons
- Clean and organized during off-peak hours
- Beginner-friendly environment
- Great value for the membership cost
Cons:
- Consistent cleanliness issues, especially in restrooms
- Customer service can be lacking or rude
- The gym can get overly crowded during peak hours
Location / Contact
- Address: 15385 Southwest Fwy, Sugar Land, TX 77478, United States
- Phone:+1 281-315-9585
- Email:[email protected]
- Website:crunch.com
Rating Stats
Reviews (90)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.4-star.
This business has 90 reviews.
The address is: 15385 Southwest Fwy, Sugar Land, TX 77478, United States .
The contact number is +1 281-315-9585
This service is listed under Gym .
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Mr Modded HTX
1 year ago
Chill and new, weights need to be arranged 2-4 times a day. My work outs are so awful when I have to go to 3 other machines to take back weights that don't belong there.
Joe C
1 year ago
Crunch is double charging me every month. Despite me showing them my bank statements and having multiple calls with the fitness center staff they say it’s an error they can’t fix.
Lucy Aparicio
1 year ago
Is a clean Gym, employees are very cordial. 1st time going to any fitness place, not crowded in the mornings specially Monday's.
Nick DePalma
1 year ago
So this is what a good gym looks like. Nice employees, clean, affordable and something for everyone. My wife and I will be signing up.
Ariana
1 year ago
Great gym. Very clean and nice layout. I love the sauna. Staff is friendly. Just wish there were more classes. Especially Zumba.
Tony Graham
1 year ago
Awesome!!!!!!! I also bought a Crunch Tee Shirt 👕 too!!!!! The beautiful young lady went beyond the call of duty to go in the back to pick up my right size. I workout from 5:30 to Six and this same young girl always has a smile when I arrive to begin my workouts!!!!! 4/21/22 time 6:pm. …
Shane Kibbey
1 year ago
Great gym! I was in town for a convention and wanted a bigger gym than my hotel offered. I was able to purchase a one day pass for $10. Well worth it.
justin nino
1 year ago
False advertisement on hours. Doesn't accommodate to members with kids. The gym was shown to be this attractive new place with great hours mon-sun and a kids zone on the weekends. Unfortunately it's neither.The equipment is new and great. However, it's hard wanting to continue the membership when they keep giving you reasons as to why they don't provide the services it states online and in their app.
Veronica Gomez
1 year ago
Recently joined and everything is new. Unfortunately the equipment is limited. Such a small gym specially while they are having classes. The hitt class instructor closes down that whole area and is very rude. Other members aren’t able to use any of the weights placed there which is such an inconvenience for my work outs. Had to wait a very long time since the other plates and dumbbells were being occupied. yThey really need a bigger gym as the stretching area is extremely small. So disappointed.
Kristal
1 year ago
I regret joining this gym. Here’s why:-Group fitness schedule not posted on website or in the app for the last week and the next month.-When I called about classes, the person had no idea when the next class offering would be-This location is using a Google Voice number as their main number. I have to state my name and be transferred to a queue in order to get customer service.The group classes are great, the customer service, and app are awful. In order to get any type of help, I would need to drive to the gym to ask simple questions, instead of getting an answer over the phone.