single listing imagesingle listing imagesingle listing imagesingle listing image

The Crunch Fitness gym at First Colony Commons offers an inviting environment with a range of state-of-the-art equipment. Members can enjoy various fitness amenities, including a sauna and hydro massage chairs. The gym operates 24 hours on select days, making it a convenient option for early birds and night owls alike. However, several reviews highlight consistent issues with cleanliness and customer service, indicating room for improvement in these areas. Despite this, many members appreciate the positive atmosphere and overall value provided by their memberships.

If you're considering Crunch Fitness, it's beneficial to visit during non-peak hours for a more pleasant experience, as it can get quite crowded at times. The gym's staff and management receive mixed feedback, so prospective members are encouraged to tour the facility and interact with the staff before committing. For those who value an extensive selection of equipment and flexible hours, Crunch Fitness could be a good fit, but cleanliness and service issues need to be weighed in your decision.

Pros:

  • Extensive range of equipment, including treadmills, monkey bars, and dumbbells
  • Hydro massage chairs and sauna available
  • Open 24 hours on select days
  • Friendly and supportive atmosphere
  • Affordable membership plans
  • Staff is generally helpful and approachable
  • Convenient location at First Colony Commons
  • Clean and organized during off-peak hours
  • Beginner-friendly environment
  • Great value for the membership cost

Cons:

  • Consistent cleanliness issues, especially in restrooms
  • Customer service can be lacking or rude
  • The gym can get overly crowded during peak hours

Location / Contact

Rating Stats

3.4

out of 5.0

38 reviews
5.0
7 reviews
4.0
6 reviews
3.0
13 reviews
2.0
26 reviews
1.0

Reviews (90)

author-img

Member now for going on a year.Pros: manager and staff are knowledgeable and welcoming.Genius gym floor layout.Spacious.Efficient, high quality, up-to-date equipment.Hydro chair optional functions are great.No paper towels, only wipes, which ironically I think leaves less of a mess.Large lockers.Sauna is nice and hot.My kids enjoy kids care.Cons:Men’s bathroom needs more attention.Seems especially on Sundays.Hand soap dispensers are empty.No toilet tissue and sometimes seat covers.Urinals has some pretty bad buildup.Only one shower has sufficient water pressure.Water fountain catch buckets is about 1/3 full noticeably dirty water and gum inside.This gym definitely has great potential to be one of the best gyms in the surrounding area.I recommend checking it out, however there’s a noticeable decline in attention to maintenance and sanitation.

review image
author-img

I was working at this gym as I really enjoyed here

author-img

Staff is great, the gym has everything you need and is beginner friendly!

author-img

Maya, a front desk employee, always gives me a hard time signing in my guest. I'm his legal guardian. All week I have no issues until she's working. I told her I already signed a waiver, but I have no issues signing another one.Today she gave me an attitude signing him in again, and I offered AGAIN to complete a new waiver, and she instead chose to follow me around the gym and tell me to pick up my weights.I called her out again and told her I'm happy to complete a new waiver, she gave me an attitude and told me I'd have to come in two days later to complete a new one with her GM. So what am I supposed to do until then? Keep working out because it isn't a problem.Maya, honey. I'm sorry your job is slow sometimes and you need some drama. But download an app or something.

author-img

Good vibe, more younger generation workout in this place than other places I had been before.Very clean but sometimes it gets crowded but I guess that’s every gym situation

review image
author-img

gets packed sometimes and some stuff is broken every now and then

author-img

Please don’t let the stars affect the quality of the gym. It does seem like they keep it clean and the equipment maintained. But the downfall starts with the overwhelming athletes that are signed signed up. which causes to make it very difficult to get on a machine or rack without waiting a good 5 to 20 minutes. What made me right this review. Unless you were planning to walk on the treadmill, the whole entire, time which seem to be always open just keep that in mind when signing up. But what but what soli made me write this review write this review was the gyms labeled to stay open until 11:00pm on Friday’s. I had gotten ready for my workout I took pump and pre-workout I was ready to put in my time. I was about five minutes, and in the music turned off. And it went quiet. Then they had let everybody know that they had closed at 9:00 on Friday. I sit in the parking lot after leaving. And watched dozens of people try to go in the doors for the work out and be turned away. Everyone walking away, seeming very confused and just as disappointed as I was. I also ran into the issue with canceling. My membership months before I wrote this review. I had came into the gym and canceled in person I went through the steps. And after I was done, the front desk girl had let me know my last day. It had been six months. After I was gone from work, and had returned back home. I was urging to go to the gym and was excited. I went to go sign up. And seen that there was a pending balance. I was continuously being charged. I had called and they had told me. That it had been sent to collections. I had let them know that I was wanting to signing up again. And at the end of the day they ended up fix it. But I had to take time out of my own day. And stress about my credit. And I was told the computers. Don’t always run the best. Please keep these things in mind when signing up.

author-img

Smaller location but was clean and not too packed

author-img

Easy check in. Gym is nice. Was busier than u like but manageable

author-img

Wish I could give 0 stars. Worst gym I’ve ever been to. Horrible staff and services

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.4-star.

This business has 90 reviews.

The address is: 15385 Southwest Fwy, Sugar Land, TX 77478, United States .

The contact number is +1 281-315-9585

This service is listed under Gym .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos