Orangetheory Fitness in Sugar Land offers an invigorating workout experience, blending cardio and strength training within a coach-led session. Members appreciate the structured workouts that remove the need to plan their exercise routines. The staff and coaches frequently receive high praise for their friendliness, encouragement, and ability to deliver motivational support that helps individuals achieve their fitness goals. Despite a few negative remarks about customer service and scheduling policies, many users have expressed significant satisfaction with the results they've achieved through regular attendance.
However, a pattern of complaints about rigid cancellation policies and occasional billing issues has surfaced. Some customers have also been critical of the high cost of membership and the perceived unfriendliness of some front desk staff. Overall, the majority of reviews commend the quality of workouts and the positive, supportive environment fostered by the coaches.
Pros:
- Friendly and motivating staff
- Structured and effective workouts
- Supportive coach-led sessions
- Clean and well-maintained facilities
- High energy and varied workouts
- Good for all fitness levels
- Encouraging community environment
- Helpful for both beginners and advanced athletes
- Positive impact on mental and physical health
- Consistent positive results reported by members
Cons:
- Expensive membership fees
- Rigid cancellation policies
- Occasional issues with customer service
Location / Contact
- Address: 15890 Southwest Fwy #300, Sugar Land, TX 77478, United States
- Phone:+1 281-325-0018
- Website:orangetheory.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 120 reviews.
The address is: 15890 Southwest Fwy #300, Sugar Land, TX 77478, United States .
The contact number is +1 281-325-0018
This service is listed under Gym .
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Ryon Bell
5 years ago
I attended because I won 3 free classes in a raffle. I’ve always wanted too, but I considered the prices to be a little too much in my opinion. After my first workout I can honestly say that this place it totally AWESOME!!! Not only will I complete my final 2 classes, but I will definitely become a member. Completely worth the price!
Jayne Doe
6 years ago
Years later and I am still addicted! Staff & coaches have always been wonderful!
Shikha Gupta
6 years ago
Great combination of cardio and weights! Looking for a 215 class..that would be super helpful.
Raina U
6 years ago
Great workout! A little pricey. I wish they had a family or couple special.
Javed M. Meghani
6 years ago
I enjoy working out with a group then having a personal trainer. Results are guaranteed!
Qiana Holmes Luckett
6 years ago
I love the feeling of accountability! You’ll work harder having someone next to you motivating and pushing you.
Cyan Sophus
6 years ago
Love this place!! Have worked out maybe 7x in total but love the energy. Customer service is always excellent! Melissa and Sarahn are very helpful and supportive in helping new customers...would recommend this place to anybody
Maria Gonzalez
6 years ago
I love orange theory... it has helped me beyond I could ever imagine.. I was 2nd place in weight loss challenge and haven't looked back since I was a size 10 when I joined now I'm a size 4. I think that says it all....i
Christine Gonzaga
6 years ago
The workout is intense, but the instructor was very helpful in making sure I did the workout correctly and encouraging me to do my full potential.
Andrew McLaughlin
6 years ago
Seeing a summary of results after each workout along with the coaching really motivates me during each session. I have trouble self-motivating when it comes to exercise so this is the perfect solution.