Planet Fitness in Sugar Land, TX, is a modern gym that offers a clean and spacious environment with a variety of workout equipment. Open 24 hours a day, it caters to all schedules, and has an approachable staff that maintains a high standard of cleanliness. The gym also offers value-added services such as hydro massage beds and free fitness classes with a trainer, which have received widespread praise from members.
However, there are some concerns about customer service and facility maintenance. Some members report issues with the management and cleanliness, particularly in the restrooms. Still, the positives, like the friendly staff and quality equipment, make Planet Fitness a good choice for those seeking a non-crowded, judgment-free workout space.
Pros:
- Open 24 hours daily
- Clean and spacious environment
- Variety of workout equipment
- Friendly and helpful staff
- Free fitness classes with a trainer
- Hydro massage beds available
- Affordable membership prices
- Not crowded during most times
- Convenient location near Southwest Freeway
- Judgment-free atmosphere
Cons:
- Inconsistent customer service
- Restrooms sometimes not well-maintained
- Issues with membership cancellation process
Location / Contact
- Address: 13831 Southwest Fwy, Sugar Land, TX 77478, United States
- Phone:+1 346-450-6450
- Website:planetfitness.com
Rating Stats
Reviews (80)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 80 reviews.
The address is: 13831 Southwest Fwy, Sugar Land, TX 77478, United States .
The contact number is +1 346-450-6450
This service is listed under Gym .
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Jim Warren
10 months ago
It's new, clean from what I've see, close to me, large, good equipment variety, great price, not crowded. All good. I don't use the locker room so I cannot speak about that.
Carlos Mejia Meija
11 months ago
A lot of racism, people are not educated, most of them are white elderly people.
Raul Aguirre
11 months ago
Super Nice is always very clean
Azuka Ifezue
11 months ago
Gets the job done!!
Serena Espinal
11 months ago
Always clean. Friendly staff
Irene Herrera
11 months ago
Enjoy the workout. Great hypo massage afterward.
Carles Osborne
11 months ago
It is always clean and has everything needed to make my goals come true
Danny W
11 months ago
Friendly staff, clean, and the equipment was like new!
Solomon
11 months ago
Spacious planet Fitness with lots of new equipment. Would have given this location 5 stars however the temperature was soooo cold the staff was in sweaters and pants. Multiple rooms for abs / stretching / and 30 min HIIT. A good location worth visiting when traveling through or adding to your regular gyms.
Jen Johnson
11 months ago
Comfortable work out environment..lots of options for programs ... great prices!! Helpful staff