Crunch Fitness - Dewitt

Ever since the change in Management this location has gone to complete chaos. My fiancé and I have been members there for almost a year. We took a 5 month break because of an injury I was dealing with. When we returned, we found that Management had changed. We also returned to find mold and calcium build ups in the only drinking fountain. The filter was always reading that it needed to be changed. There was only one functioning sink in both locker rooms. The faucets in said locker rooms were so loose that you can pull them off the counter tops. Bathroom stalls and urinals were NEVER clean. The stand up tanning units had more than a dozen blown out bulbs with what looked to be pubic hair building up behind the glass. This location is absolutely disgusting and I don't recommend this gym to anyone...

I am a new gym go-er and am dedicated to a local gym. I wanted to branch out and utilize my friend’s guest pass to another gym to test the waters and see what else is out there in hopes to gain more experience and confidence with different gyms and machines. Today, my friend utilized his guest pass to Crunch Fitness in Dewitt (he has been an avid and loyal member to this gym for many years) to show me what this gym offers. We worked out on the same machines, taking turns, both doing reps and sets, especially on machines that my local gym does not offer. Since I am newer to the gym than my friend, he was encouraging me at the end of each set, as friends do. At the end of an hour gym session, my friend was called to the front desk and was firmly told that he was “training me” and he is “taking the opportunity away from the trainers they had at the gym”. My friend proceeded to tell the manager that his friend (me) is a coworker, am in no way receiving money from me, and the reason of bringing me to this gym was to see if I wanted to become a member down the road. My friend was not training me, but rather, encouraging me, and offering tips with the machines since they are new to me. The manager proceeded to talk to my friend and ultimately revoked his membership of years and is not welcome back into Crunch Fitness. My friend was not given a warning, and no worker or manager came up to us during our workout to let us know that us working out with eachother was a “problem”. Not sure what the Crunch Fitness’ guest pass is for if you cannot even workout with a friend. Before attending this gym as a guest, I researched what Crunch Fitness is about. Their website says they “keep open minds”, “seek only to encourage”, and “there is room for everyone”. I certainly did not feel this way at the end of the workout session since my friend was discouraged to show me the ropes of a gym that is new to me, especially as a new goer who is just trying to use the machines safely. I was not happy with my experience at this gym and will not be recommending to my friends.

When it comes to canceling your membership or changing it, it is a nightmare. At first I changed from the $24.99 to $14.99 because I wasn't going as much or using the perks of it. I was charged the day it was changed which is fine, then 5 days later when my previous membership would charge me, I was charged once again when I was told on the phone that wouldn't happen. When I called explaining this the manager told me he never said that and wouldn't listen to a word I had to say about it because it's his way or no way. Honestly the gym itself is great and I liked the equipment they had but the management is horrible. They do not care about the customer's at all which is funny because without us there wouldn't be a gym....... Don't get a membership here if there's any chance you will cancel it.

The gym itself has a good atmosphere. Trying to cancel my membership has been a nightmare though. I signed up for a membership over the summer planning to use it for the three months I was home from school. Before returning to school I attempted to cancel my membership twice. The first time I was told by the employee that she would leave a note for her manager and that he would do it the next morning. After calling to confirm the next day they said it hadn't been done yet but they said that they would do it right then. After returning to school I noticed that I was still getting charged. When I called I was told they couldn't refund me but they could give me a free month when I returned in December. I went in for the first time since this summer a week ago and attempted to cancel my membership so I didn't get charged again. I was told that you have to give a thirty day warning so I would be charged for January even though I won't be around.

Never been constantly harassed about having to pay for canceling my membership at any gym before like this one. They had me signed a paper then after me signing it, the girl wrote on it an amount I’d still have to pay, I didn’t even constant to that nor sign for that so why would I pay it? I’m not paying for a month+extra I wasn’t using the gym. Very money hungry and overall was annoying to cancel because I told them I got in a crash and couldn’t find a find a ride there so could I cancel over the phone or online and I was told it had to be in person or they’d continue to charge me regardless. It’s been months, I have a new gym which is way better/closer however more pricey but still better than this gym. But, even tho it’s been months this gym still tries to charge my accounts randomly random amounts of charges like just today they tried charging me 168. Ridiculous, good thing my accounts don’t let their transactions go though because it’s really upsetting at this point.

The atmosphere here is fine if you’re looking to film TikTok videos and fight for space to lift.I signed up online when I started here and made sure to look for a non-commitment plan. After finding a better gym that was slightly closer to my home I went in to cancel and was told that I had picked a commitment type plan and it would cost me $80+ to cancel.The manager also gave me a hard to about cancelling and told me how the gym wasn’t really closer (with traffic it’s 5-10 minutes less of a drive). He also fought with me about the plan I selected and was rude and pushy when it came to asking me about why I wanted to leave while explaining that I would need to pay for membership through August when it’s mid-June.Pay a little extra and go somewhere better, you deserve it.

Small space but there are lots of machines for all types of lifting styles

The gym look clean and nice and if you want to gain muscle and build your body, this the right place for you.

Knowledgeable staff, clean and kept clean. Nice judgement free zone for anyone who doesn't feel extremely comfortable working out in public.

Wonderful experience lots of machines to choose from. There's always plenty of staff incase you have any questions or need help. Always exstreamly clean.