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Crunch Fitness at 1525 W Tharpe St, Tallahassee, FL, offers a large gym space with various equipment, classes, and amenities such as a sauna and childcare. Many users praise their friendly staff and excellent trainers, contributing to a positive fitness environment. However, the gym faces significant issues regarding maintenance, overcrowding, and poor customer service, particularly around membership cancellation and hidden fees. Customers have expressed frustration over broken machines, cleanliness, and communication problems, highlighting areas where management needs to improve.

While Crunch Fitness excels in creating an inviting atmosphere and providing diverse workout options, potential members should be aware of these challenges. The overall experience depends greatly on the specific trainers and times you visit, so it's advisable to weigh these factors before committing.

Pros:

  • Friendly and helpful staff
  • Variety of equipment and machines
  • Effective personal training
  • 24-hour access on certain days
  • Affordable membership options
  • Well-organized fitness classes
  • Sauna and hydromassage available
  • Spacious facility
  • Childcare services included
  • Energetic and motivational trainers

Cons:

  • Frequent issues with broken equipment
  • Overcrowding during peak hours
  • Complicated and problematic membership cancellation process

Location / Contact

Rating Stats

3.9

out of 5.0

37 reviews
5.0
10 reviews
4.0
10 reviews
3.0
7 reviews
2.0
56 reviews
1.0

Reviews (120)

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Nadege was absolutely amazing!! She was super friendly & helpful. I love coming to Crunch & I'm so glad I made the switch from Youfit to Crunch. The staff are awesome & the facility is nice & clean. I enjoy the workout classes & the sauna! 10/10! Nadege & the whole entire staff definitely deserve a raise!

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The employees at this location really don’t deserve half the flack they’re giving in these reviews, they’re always willing to help, and try their best to stay in contact with members who need assistance. A member that was coming in to cancel while I was waiting to be helped owed over 140 dollars to the gym, and they waived 110 worth of of his balance, and he still went forward to be rude and disrespectful to the staff management team. I’ve never had any major difficulties with the staff or the facility.

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I had a hernia and had to have Mesh surgery as a result. Once I recovered, crunch has been a second home for me. They started me with a free week pass, and answered all my tough qurstions. This place has tons of equipment, great staff, and super friendly gym members. I love it here. The daycare is also great and my kids love going. Kyle really knows how to manage our kids. Shout out to Jose, Dylan and Andrew as they manage this great facility. Also shout out to the trainers. As a former Personal trainer, I watch them pick great exercises and stay super attentive to their clients. Johnny, Dimitri and Noah, among others, are really good trainers. I highly recommend training for new members or if youre stuck at a plateau. Go check them out.

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My friend was charged almost $200 of someone else’s gym membership on his credit card. Crunch workers said they would refund him, but it has been almost 2 months! It is ridiculous how credit card information is not protected and that this issue has not been solved. Do not go here. They will steal your money and never give it back.

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The gym is overall pretty awesome. It’s huge, lots of cardio equipment and platforms. Not enough resistance/plate loaded machines. There’s about a thousand people in there between 4:30-8:30. Do not come if you’re a serious body builder / …

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Best gym I’ve ever been to, all the equipment is clean and also new and fancy (which takes getting used to) the gym is absolutely huge as well. The only problem is that it’s so packed it’s hard to work out in peace. Although it’s understandable why it’s so busy it’s such a nice place

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Great place everyone is super nice and friendly, i called about getting overcharged and they took care of it right away, Dylan was very nice and attentive and guided me to the manger(Nick) so it can be fix. The Personal Training staff is …

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5 stars for Marc and Kisha!! Marc’s spin classes are a highlight of my week and I love all of Kisha’s classes. I do wish the gym offered more class variety but these two instructors are the reason I’ll continue coming here.

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Okay! The gym itself is amazing but something NEEDS to be done about the child care! More workers need to assist! It’s worse then day care 😣 one person handles all those kids and crying babies is insane!!!! A lot more structure is needed in the kids room! Us moms got together and definitely going to talk to the manager about this. …

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Easily the best gym in the Tallahassee area. Tons of space, a great variety of new equipment to meet anyone's fitness needs, very affordable pricing and flexible hours. My only complaint is how freezing cold the gym always is, they just need to turn down (or off) the AC.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.9-star.

This business has 120 reviews.

The address is: 1525 W Tharpe St, Tallahassee, FL 32303, United States .

The contact number is +1 850-328-2700

This service is listed under Gym .

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