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Crunch Fitness in Waco provides a wide variety of workout options and classes, making it an attractive gym for fitness enthusiasts. The facility includes numerous machines and free weights alongside fun classes like Zumba, yoga, and cycling. Many users praised the cleanliness of the gym and the friendliness of the staff. Perks like tanning beds, massage chairs, and the welcoming atmosphere set it apart from other gyms in the area.

However, some users have reported issues with cancellation policies, overcrowding during peak hours, and inconsistent customer service. Despite the gym's appeal, potential members should be aware of these challenges before committing to a membership.

Pros:

  • Diverse workout options and classes available.
  • Clean facilities with well-maintained equipment.
  • Friendly and supportive staff.
  • Multiple amenities including tanning beds and massage chairs.
  • Fun classes like Zumba and yoga.
  • Spacious layout even during peak hours.
  • Great environment for functional strength training.
  • Knowledgeable personal trainers.
  • Well-managed locker rooms and changing rooms.
  • Open 24 hours, seven days a week.

Cons:

  • Difficult and inconsistent cancellation processes.
  • Overcrowded during peak hours.
  • Inconsistent customer service.

Location / Contact

Rating Stats

4.2

out of 5.0

27 reviews
5.0
6 reviews
4.0
6 reviews
3.0
11 reviews
2.0
70 reviews
1.0

Reviews (120)

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Cool staff, but they never answer the phone- even though each time I go to the gym there’s like 5 people at the front desk.

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Best gym in Waco in terms of both price and atmosphere. They have essentially all machines and equipment you could ask for as well.My only complaint is that on the TVs near the cardio machines, the audio channels often do not correctly match the chennels the TVs are set to. For instance, tonight the news was on 2 different TV screens, but when I flipped through the audio stations none of them matched the correct audio for that news channel, despite it being on 2 different screens. I could however find audio feeds from shows/channels that weren't displayed on any of the screens, as well as several audio stations that were just silent/static.

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Don’t bother with their personal trainers. Will take your money and not help you! The gym kept charging me for something they messed up on. Talk to “management” and they say “haha have fun with that”Don’t bother contacting the email they say to reach out to when they reply, it’s the same people you talk to at the gym.

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I'm 65 and I joined Crunch Waco about two years ago. Since joining they went through a renovation, adding space and equipment. While it can get busy, I never really had a problem getting onto preferred equipment. The gym is kept clean, and the staff are extremely courteous and helpful. I work with a personal trainer (Storm) who pushes me to get the most out of my aging body. I highly recommend Crunch Waco to anyone looking for a gym.

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This was the closest gym to my house so I gave it a shot, not having a lot of expectations because gyms have largely let me down. Well not this one, and I attribute it 100% to the amazing staff. Not only have they been incredibly helpful and polite, the personal trainers here are on a whole other level to any experience I've had with PTs before. My trainer Branden honestly gives a damn about me as a person, works with me on more than just what weights to lift and when, and encourages me to always strive to be better. It helps that the training team is headed by Storm, who absolutely knows his stuff inside and out and who has been incredibly generous with his time and skills. Yes, the gym is clean, there's plenty of machines, there's lots of weights - but you can get those anywhere. Come by and meet the people who make this gym something special.

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I love this gym. I have been going there since it opened cleanest gym I have ever been to, with dedicated cleaning personnel. I have never met a friendlier staff. I highly recommend!

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I have been coming to this gym for 4 years and I will never go anywhere else. The staff and management are awesome and always willing to help. I love my crunch family❤️

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Really nice gym!!! Nice setup and spaced evenly. People don't feel cramped and you are able to get a great workout in! Very easy to maneuver and manage a good workout session for beginners as well.

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I joined this gym before moving to Texas. I was never told that it was under construction, the website and google didn’t have anything on it. If I had known I wouldn’t have joined. I understand that they are offering members to pause their account or cancel, I am not interested in joining another gym and having more start up fees along with more BS charges. I have gone in a couple of times now it’s over crowded and you cannot get any space or equipment. You are better off joining another gym in the meantime.

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This gym is awesome ! BEST gym in town. They have a ton of different machines and free weights. You will be able to do all the exercises you wish to do. Very clean locker rooms as well. Definitely recommend it to everyone.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 120 reviews.

The address is: 575 N Valley Mills Dr, Waco, TX 76710, United States .

The contact number is +1 254-265-8265

This service is listed under Gym .

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