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Johnson Fitness & Wellness Store in Waukesha, WI, offers a wide range of professional-grade exercise equipment. This store stands out for its knowledgeable, friendly staff, who provide informative and pressure-free assistance personalized to each customer. With positive ratings emphasizing exceptional service and in-depth knowledge of fitness products, Johnson Fitness & Wellness Store is dedicated to helping customers meet their wellness goals.

From treadmills to stationary bikes, and ellipticals to free weights, the store offers ample opportunities to test equipment before purchase. While most customer experiences are highly favorable, a few concerns about service after purchase and discrepancies in verbal agreements have been noted.

Pros:

  • Friendly and knowledgeable staff.
  • Wide selection of high-quality equipment.
  • Pressure-free sales experience.
  • Opportunity to test equipment before buying.
  • Helpful in-person and phone consultations.
  • Professional and smooth delivery process.
  • Competitive pricing and good deals.
  • Personalized recommendations based on needs.
  • Consistent high ratings and positive feedback.

Cons:

  • Poor post-purchase service for some customers.
  • Discrepancies in trade-in agreements.
  • Limited used equipment options.

Description

Chain operation offering a wide array of new & used brand-name exercise equipment, plus maintenance.

Location / Contact

Rating Stats

4.6

out of 5.0

3 reviews
5.0
1 reviews
4.0
3 reviews
3.0
43 reviews
2.0
0 reviews
1.0

Reviews (50)

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Ryan was amazing. My wife and I are not fitness junkies, but know that it’s important to keep in shape and take care of our bodies. Ryan was extremely knowledgeable about the equipment as well as general fitness. He spent a lot of time with us answering all of our questions and made us feel comfortable with absolutely no pressure to make a purchase. It was obvious that he loved his job and that he enjoyed sharing his fitness knowledge. Ryan insisted that we try out the piece of fitness equipment we were interested in so that he could make certain that it would be a perfect fit for both of us. We can’t thank Ryan enough for all the time he spent with us to make sure that all of our questions were answered and that we were investing in a fitness device that we will enjoy for many years to come!!! Thanks, Ryan!

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We always have a good experience at Johnson Fitness & Wellness Store. They are very knowledgeable and helpful with decisions we have to make on exercise equipment.

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Went there to check out treadmills and Ryan was very knowledgeable about them. He explained the different sizes, extras and power of each one to help us make a decision as to which one to buy. Price was great.

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It was pleasant time as we shopped for a stationary bike for my wife. We met by Ryan, the salesman, who greeted us with a smile and asked if he could help with anything. He showed us the models that he had on display and shared the advantages of each. He answered all our questions and did not put any pressure to purchase any specific bike. After about 15 minutes, he left us to try out each model and was available to answer any questions. We had the privacy that we desired to talk with each other and make a decision to purchase the used bike. He shared other options that we considered and picked up the bike the next morning saving us $275.00. We are very happy with our purchase. Ryan was an exceptional salesman! Les

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Hi, Lyle. Your feedback is highly appreciated. Thank you so much for the review!

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They had a good selection of treadmills and other equipment. Ryan was very knowledgeable and honest with information explaining differences between products. Will buy from them again when the need arises.

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Got the right equipment to help me be healthier in 2023

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They helped me get equipment from another dealer when they didn't have an old school sit up bench I wanted. They home gym I bought from them has been great. Service is crazy good.

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I had a super great experience, Ryan was informative, didn’t push me outside my budget, and kept it very low pressure.

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A lot of equipment you can test before buying. Staff was knowledgeable and ready to answer questions. As a repeat customer I can say the support has been excellent

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.6-star.

This business has 50 reviews.

The address is: W229 N1416, W229N1416 Westwood Dr, Waukesha, WI 53186, United States .

The contact number is +1 262-524-1678

This service is listed under Exercise Equipment Store .

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