Located at 21560 Valley Blvd, City of Industry, CA, 24 Hour Fitness offers a wide range of fitness amenities, including weight lifting machines, cardio equipment, and a swimming pool. The two-floor facility provides a spacious environment, although some users have noted that it gets crowded during peak hours. The friendly staff and clean equipment are frequently mentioned in positive reviews, but complaints about maintenance and hygiene issues are common.
The gym has seen a decline in quality post-COVID, with many reviews reporting broken equipment and unclean facilities. Despite the shortcomings, it remains a popular option due to its location and the variety of equipment available. Management appears to be a significant concern, affecting overall customer satisfaction and service consistency.
Pros:
- Wide range of equipment.
- Friendly and helpful staff.
- Spacious two-floor facility.
- Well-ventilated gym area.
- Convenient location.
- Pool and jacuzzi available.
- Not overly crowded during non-peak hours.
- Good customer service from some staff members.
- Reasonable pricing compared to similar options.
- Frequent maintenance of restrooms, sauna, and pool area.
Cons:
- Poor maintenance of equipment.
- Facility often feels overcrowded.
- Hygiene and cleanliness issues.
Location / Contact
- Address: 21560 Valley Blvd, City of Industry, CA 91789, United States
- Phone:+1 909-978-6046
- Website:24hourfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.1-star.
This business has 110 reviews.
The address is: 21560 Valley Blvd, City of Industry, CA 91789, United States .
The contact number is +1 909-978-6046
This service is listed under Gym .
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I W
7 years ago
The people that come here are really ghetto. They clip toe nails in the locker room, leave a mess everywhere and have no consideration for personal hygiene. The staff are hit or miss, some are nice and some have really bad attitude.
Johnathan St. Louis
7 years ago
Recently repurchased my membership to 24 hr since I started taking the gym more seriously. I'm frankly very disappointed in this place. I use to go here when it first opened and it was an amazing gym everything brand new, clean and tons of equipment. I was shocked when I revisited this location. It is so disgusting, I wanted to leave the moment I got in. Not only was it packed, but it smelled, the bathrooms were not clean, and I had naked old people drying their butts with the hand dryer. However, the most disappointing thing was that they got rid of tons of equipment and put a stupid turf mat in the middle of the gym. Why, its not a super sport and this takes up vital room for more equipment. People can do those type of exercises in the studio, thats what I use to do. Overall, very disappointed in this gym, it is poorly kept up, not clean, smells, and too crowded due to lack of equipment. Since 24 hour is a more expensive gym option you think they would keep it up better! I'm sad cause this gym was my favorite spot about 4 years ago. My what time can do.
Lee Liu
7 years ago
This is the best 24 hr fitness I've been to. It is two floors and it is clean and has more machines than than other branches.
Smevin Bravis
7 years ago
The actual gym itself is fairly nice, with a clean, sleek feel, functioning machines, and helpful staff.The locker rooms are okay, but the showers have a bizarre smell akin to sewage. The bathroom is somewhat less-than-clean as well.The clientele is particularly inconsiderate and, well, what the kids call ghetto.Overall, it's not a total nightmare or anything, but I wish I lived closer to a better one.
michael chavez
8 years ago
Worth the drive coming from the Glendora location
Jonathan Tsuei
8 years ago
This place gets really busy during peak hours.
Jose Alvarez
8 years ago
For being a super sport and having to pay extra its the worse gym you can go to.
uzair khan
8 years ago
Crowded and diffcult find weights at times only two squat racks so I you try to do legs you usually out of luck
Moses DeLeon
8 years ago
Why did you upgrade to super sport? I've gone to better quality sport gyms
Edgar Rodriguez
8 years ago
This place has the audacity to require Super Sport membership!?. This place has not upgraded any of its equipment, services, or amenities from regular.This place isn't well maintained and overcrowded. Don't come this place it's not a real super sport.