Located at 21560 Valley Blvd, City of Industry, CA, 24 Hour Fitness offers a wide range of fitness amenities, including weight lifting machines, cardio equipment, and a swimming pool. The two-floor facility provides a spacious environment, although some users have noted that it gets crowded during peak hours. The friendly staff and clean equipment are frequently mentioned in positive reviews, but complaints about maintenance and hygiene issues are common.
The gym has seen a decline in quality post-COVID, with many reviews reporting broken equipment and unclean facilities. Despite the shortcomings, it remains a popular option due to its location and the variety of equipment available. Management appears to be a significant concern, affecting overall customer satisfaction and service consistency.
Pros:
- Wide range of equipment.
- Friendly and helpful staff.
- Spacious two-floor facility.
- Well-ventilated gym area.
- Convenient location.
- Pool and jacuzzi available.
- Not overly crowded during non-peak hours.
- Good customer service from some staff members.
- Reasonable pricing compared to similar options.
- Frequent maintenance of restrooms, sauna, and pool area.
Cons:
- Poor maintenance of equipment.
- Facility often feels overcrowded.
- Hygiene and cleanliness issues.
Location / Contact
- Address: 21560 Valley Blvd, City of Industry, CA 91789, United States
- Phone:+1 909-978-6046
- Website:24hourfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.1-star.
This business has 110 reviews.
The address is: 21560 Valley Blvd, City of Industry, CA 91789, United States .
The contact number is +1 909-978-6046
This service is listed under Gym .
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Rosey posey
7 years ago
Clean great morning classes
Christopher Mendoza
7 years ago
Decent equipment and overall cleanliness
Compi Chao (LA Realtor)
7 years ago
Lock get stolen. Not a safe place.
Mark Macias
7 years ago
Different locations have different atmospheres.
Franklin Chang
7 years ago
The restrooms are terrible, overcrowded, needs to be remodels ASAP.
Joseph Dolfi
7 years ago
Crowded and weights are either never racked or in the wrong spot
Brandon Tam
7 years ago
Equipment in good shape and friendly staff. Overcrowded at times though...
Ronnie Castro
7 years ago
Plenty of bars, 5 racks, kettlebells, but place gets bisy quick. Staff is great.
Salvador Lima
7 years ago
Too many machines broken and stay broken for too long; kids club gets packed and they won't take your kids eventhough you are paying for the service.
Tommy Yang
7 years ago
Disgusting ... weights are never racked, restrooms smell and always trashed. Honestly not sure what can be done. Can't blame it purely on the staff- it's the members that have degraded this place to what it is.