Planet Fitness located at 5335 N Military Trl #20, West Palm Beach, FL, is a well-regarded gym known for its friendly staff and clean facilities. It offers a wide range of equipment to suit various workout needs. The gym's unique selling points include its welcoming atmosphere and consistent upkeep. However, some customers have voiced concerns about outdated equipment and poor customer service experiences from specific staff members.
Plans are affordable, and the facilities are spacious and well-maintained. With convenient hours and supportive staff, Planet Fitness offers good value for those looking to maintain their fitness routine. Although there are some service inconsistencies, overall feedback highlights a positive workout environment.
Pros:
- Friendly and helpful staff
- Clean facilities
- Affordable membership plans
- Wide range of equipment
- Spacious workout areas
- Convenient opening hours
- Welcoming atmosphere
- Hydromassage and other perks for Black card members
- Supportive and informative management
- Good for maintaining fitness routines
Cons:
- Inconsistent customer service
- Outdated equipment in some areas
- Issues with cleanliness in specific spots
Location / Contact
- Address: 5335 N Military Trl #20, West Palm Beach, FL 33407, United States
- Phone:+1 561-530-4143
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 120 reviews.
The address is: 5335 N Military Trl #20, West Palm Beach, FL 33407, United States .
The contact number is +1 561-530-4143
This service is listed under Gym .
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Todd Vandenberg
1 year ago
Staff is very friendly, almost always cleaning, which is great in the current environment. Every time I've been in, the gym is pretty busy, but never had to wait for any equipment. From what I've seen, every patron is wiping down equipment after use, too. Showers are clean as well. Excellent facility.
Quenton Petit
1 year ago
I used to go to LA fitness but it's a disaster over there. I workout in the mornings/early afternoon and I have never once seen this gym in bad shape. The weights are always put up and the place is kept spotless. Big shout out to the staff for keeping the place in tip top shape
M Z
1 year ago
Can't complain for the price really. In general it's good, could be cleaner In the bathrooms, and include paper towels, not just the air dryers which are proven to be unsanitary for drying hands vs paper towels or air drying.Having a black membership, and allowed ti bring a guest is great, however you should be able to register a guest to go with out you. For example a husband and wife can not share a Memebership and have to each get one which is wasteful... or only go together.
Bryan Cruz (PromoCodeCruz)
2 years ago
Friendly Employees but massage chair sounds like they are in pain while giving me a massage
Debra Stephens
2 years ago
The gym is clean. The staff is friendly and helpful. I would definitely recommend this Planet Fitness location.
Michael Hansley
2 years ago
I don't think I have ever been to a bad Planet Fitness. It's a great gym with great people.
Robert Best
2 years ago
The general manager (I'm embarrassed can't remember her name) she's the best her customer service is excellent she put me at ease and address my issues
Latoya Thompson
2 years ago
I loved it slowly getting back into my groove. the facility is very convenient as it's located literally down the street from where I live
Charles Wike
2 years ago
shiny new gym and equipment...friendly, attentive staff... locker room clean and well kept...only negative is the lousy water pressure in the showers and in the drinking/filling fountains
Zakiya Guiakaboh
2 years ago
Convenient location. Machines are always available and they keep the gym very clean. Everybody is nice and courteous.