Planet Fitness located at 5335 N Military Trl #20, West Palm Beach, FL, is a well-regarded gym known for its friendly staff and clean facilities. It offers a wide range of equipment to suit various workout needs. The gym's unique selling points include its welcoming atmosphere and consistent upkeep. However, some customers have voiced concerns about outdated equipment and poor customer service experiences from specific staff members.
Plans are affordable, and the facilities are spacious and well-maintained. With convenient hours and supportive staff, Planet Fitness offers good value for those looking to maintain their fitness routine. Although there are some service inconsistencies, overall feedback highlights a positive workout environment.
Pros:
- Friendly and helpful staff
- Clean facilities
- Affordable membership plans
- Wide range of equipment
- Spacious workout areas
- Convenient opening hours
- Welcoming atmosphere
- Hydromassage and other perks for Black card members
- Supportive and informative management
- Good for maintaining fitness routines
Cons:
- Inconsistent customer service
- Outdated equipment in some areas
- Issues with cleanliness in specific spots
Location / Contact
- Address: 5335 N Military Trl #20, West Palm Beach, FL 33407, United States
- Phone:+1 561-530-4143
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 120 reviews.
The address is: 5335 N Military Trl #20, West Palm Beach, FL 33407, United States .
The contact number is +1 561-530-4143
This service is listed under Gym .
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Jose Garcia
4 years ago
It's a great place to work out, I enjoy it more when it's not crowded and I can use any machine I like.
JAVIER ZUNIGA
4 years ago
Some people go to the bathroom and don’t wash their hands and go and touch the machines like that really nasty 🤢 and some other people also use the same towels they clean their sweet to clean the machines aslo very nasty 🤢, there are some nasty people there, clean the machines before you use, im just saying 🤷🏻♂️ …
Ariel Pereira
4 years ago
This location is always super clean. The staff is always super attentive to needs even during rushes. No complaints here.
N. Arzuaga
4 years ago
It's a bit smaller than the other PF I have been to but it's nice..the female showers need to be cleaned more often but other than that I is a nice place.
Suzy Chanthaboury
4 years ago
I was going to this gym every week and most of the Staff were great Sad that my husband and I will not be returning and will no longer associate ourselves with this gym .. My car was broken into on December 6th 2018 and we felt that the Staff were not helpful and it took the police over 30 minutes to show up. Officer Donawa from banyan Street location didn't do his job and left during the report that he was supposed to be doing with us He never came back to finish our report . We're just dumbfounded.!
John
4 years ago
Constantly hot inside this gym, most staff barely speak when you enter, both Press Machines have been broken for over 2 months.ETA: Bicep curl machine is now broken. Do not be fooled the only reason why this gym ranks so high is their marketing company comes in daily and writes positive reviews to increase the review score. The majority of the 5/5 reviews are fake.
Everton whitehorn
4 years ago
Good clean Gym.But I have a big problem.Menbers don't know how to share the equipment.Guys would spend very long time one Beach press and other machine when other members need it too.They don't care if you need it.At times I just give up and leave it alone.I wouldn't recommend anyone to this Gym
Veronica phoenix
4 years ago
I love this location!!! The only complaint that I have; there’s no parking for bicycles !! I’ve seen a few others locations that has the parking rack. Literally i need to park my bike in the trash can wich is nasty! 😭 I’m not the only one riding on my bicycle to Workout. But the staff is great, the equipment is always clean and not too crowded like others!
Don Banks
4 years ago
Great gym. Good staff they are usually busy cleaning. Great space , with a lot of equipment. I would have given 5 stars.But the average guy that bench press would like one without the assistance machine. Other than that great gym. With a regular bench press machine you would get 100 more customers easily.
jorgelina natale
5 years ago
THEY ARE UNPRESENTABLES... THEY HAVE 24 TV AND THEY DON'T PUT THE WORLD CUP 2018... THE MANAGER DOES NOT WORK ON SATURDAYS.... THAT DON'T PUT IMPORTANT SPORTS IN THE GYM, THATS CRAZY....