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Planet Fitness in West Palm Beach is located at the Shoppes At Palm Coast Plaza, offering a variety of workout equipment and a clean environment. Their hours are quite flexible, making it accessible for early birds and night owls alike. The staff is frequently praised for their friendliness and willingness to help, but several reviews also noted issues with overcrowding and equipment maintenance.

While some members appreciate the cleanliness and helpful staff, others have experienced problems with customer service and gym etiquette. The mix of positive and negative reviews indicates a varying experience depending on individual expectations and visit times.

Pros:

  • Friendly and helpful staff
  • Clean environment
  • Flexible hours
  • Affordable membership
  • Good selection of machines
  • App helps avoid busy times
  • Inclusive atmosphere
  • Well-maintained equipment
  • Convenient location
  • Engaging group classes

Cons:

  • Overcrowded at peak times
  • Equipment maintenance issues
  • Conflicting customer service experiences

Location / Contact

Rating Stats

4.3

out of 5.0

31 reviews
5.0
6 reviews
4.0
11 reviews
3.0
12 reviews
2.0
60 reviews
1.0

Reviews (120)

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Morning are never busy. Weekday evenings are hit or miss, sometimes busy sometimes not. Oh, it's 7pm? Be prepared to change up your routine a bit because is usually busy but NOT as busy as crunch or youfit!!

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Each location has a different vibe and some have different machines. I like locations that have the hammer strength machines. Find the pfit that suits you best.

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Friendly staff, great machines to use.

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Poor management, too many broken equipment, dirty and homeless people always there

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The guy with the mask was constantly interrupting my workouts so I transferred to the forest hill location and it’s beautiful.

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Place is A joke it’s for teenagers and predators to hang out at all times I pay good money every month and can’t use the gym because it is filled with kids from high school doing nothing just hanging out talking not using equipment but sitting on it lounging on it you can’t move one guy walked in scan his phone but five guys walked in with him and didn’t and the staff not one time checked anybody but yet I have to pay good money to use the gym and can’t

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I watched one guy scan his phone and five others walked in with him and the staff don’t look up to see who is going In there, also there was a kid sitting on bench laying down not doing anything and a older man asking politely to please let him work out the kid ignored him amd begin laughing I had to say something to the kid and the staff so not even pay attention to what’s going on… sad it’s a place to work out not a hangout atleast use the equipment or let someone else use it…crowd meter shows three bars but it was packed couldn’t even work out on personal space

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ABSOLUTELY UNACCEPTABLEThis is now the Third planet fitness that I have been to in less than a week that the ADA Handycapped shower is Not working.This complaint review will be followed up by planet fitness saying how much planet fitness strives for excellence and how much they care... Obviously Not. This shower just like the others have been broken for over a week. This is a simple NO TOOLS fix that can be done for UNDER $30 in Less than an hour.That includes driving to and from the store.Yes Planet Fitness, I did talk to the manager.Now again in Florida's hot humid weather. I was un able to shower after my workout.We are sorry is only acceptable if someone tries . Three ADA handycaped showers Not working that have Not been in working order for over a week is not right.

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Way bether tha la fitness and bether hr to train more

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Clean and not too busy let's goo, people actually restack the weights here 👊🏾 …

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 120 reviews.

The address is: 7731 S Dixie Hwy, West Palm Beach, FL 33405, United States .

The contact number is +1 561-547-0104

This service is listed under Gym .

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