Planet Fitness located at 5335 N Military Trl #20, West Palm Beach, FL, is a well-regarded gym known for its friendly staff and clean facilities. It offers a wide range of equipment to suit various workout needs. The gym's unique selling points include its welcoming atmosphere and consistent upkeep. However, some customers have voiced concerns about outdated equipment and poor customer service experiences from specific staff members.
Plans are affordable, and the facilities are spacious and well-maintained. With convenient hours and supportive staff, Planet Fitness offers good value for those looking to maintain their fitness routine. Although there are some service inconsistencies, overall feedback highlights a positive workout environment.
Pros:
- Friendly and helpful staff
- Clean facilities
- Affordable membership plans
- Wide range of equipment
- Spacious workout areas
- Convenient opening hours
- Welcoming atmosphere
- Hydromassage and other perks for Black card members
- Supportive and informative management
- Good for maintaining fitness routines
Cons:
- Inconsistent customer service
- Outdated equipment in some areas
- Issues with cleanliness in specific spots
Location / Contact
- Address: 5335 N Military Trl #20, West Palm Beach, FL 33407, United States
- Phone:+1 561-530-4143
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 120 reviews.
The address is: 5335 N Military Trl #20, West Palm Beach, FL 33407, United States .
The contact number is +1 561-530-4143
This service is listed under Gym .
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oneil forbes
1 year ago
So as we know there is no laws or written agreement that you have to download the planet fitness app - Jax the manager “ pic below want to mandate me to get the app which I have chosen not and will not - so she can’t use my phone number to pull up my account for me to get access to the use the gym - further more she and the staff at this location are always talk to each other not doing anything such as cleaning up or presenting the gym for use - whenever I visit this location it’s always filthy and the costumer service is always very poor - this location really need a reevaluation it get the title for of one of the worst planet fitness in the country
Michael Cooke
1 year ago
Very good gym to go to it does the work
Eve C
1 year ago
People that come to block machines and be on their phone 🤦♀️ gym too small for that 👋 …
Robin Payton
1 year ago
Friendly, courteous staff. Very clean.
Nadeige belony
1 year ago
Working out at planet fitness is good value for the membership costs, good working equipment, clean space, and friendly staff.
Maria Acosta
1 year ago
Clean facilities. The staff very helpful. A good and calm environment.
Curtis O'Rourke
1 year ago
Good luck canceling your membership! They require your bank account information for membership, and will only cancel when they are satisfied. No recourse. No refunds.
Linette Battle
1 year ago
Friendly Staff, clean environment and all the perks I ❤️
Ronald Bell
1 year ago
The place that I love going to. Left the laziness behind.
Rick
1 year ago
Nice staff, clean equipment and welcoming environment