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Planet Fitness at 3853 Cleveland Ave, Fort Myers, FL, offers 24/7 access to its facilities, accommodating any schedule. For many, it's a convenient hub featuring a mix of exercise equipment and a spacious layout. Many users appreciate the friendly, helpful staff, as well as the cleanliness improvements in recent months. However, some members have encountered issues regarding the cleanliness of the bathrooms and locker rooms, inconsistent equipment maintenance, and occasional staff unprofessionalism. Despite these drawbacks, the gym remains affordable, making it a viable option for those seeking a budget-friendly fitness solution.

It's important for potential members to weigh the benefits and limitations of this location and decide if the positive experiences reported offset the negative ones. Checking out the facilities in person may help in making a more informed decision.

Pros:

  • Open 24 hours, 7 days a week.
  • Affordable membership plans.
  • Variety of exercise equipment.
  • Friendly and helpful staff.
  • Cleanliness has improved recently.
  • Spacious with a good layout.
  • Good environment with no judgment.
  • Convenient location.
  • Positive member experiences.
  • Helpful app to check crowd levels.

Cons:

  • Cleanliness issues in bathrooms and locker rooms.
  • Some equipment out of order.
  • Inconsistent staff professionalism.

Location / Contact

Rating Stats

4.3

out of 5.0

32 reviews
5.0
16 reviews
4.0
10 reviews
3.0
10 reviews
2.0
42 reviews
1.0

Reviews (110)

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As a beginner, I got enough machines for me. People there are respectful of each other. Everything is clean, orderly, no issues. The facility is on point, last gym was at people were more friendly but that must be a Florida thing.

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I am a new member. I am new to working out so I haven't seen a lot of the equipment before. There are pictures that show how to properly use each machine. I love how the machines are spaced out and cleaning stations are closed by to sanitize before and after use. I also utilize the app so that I can see how crowded it is before I make the trip. So far I am very pleased and will more than likely upgrade my membership

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It was my first time at this location and I loved it. The staff was super helpful and kind. The girl from the reception answered all my questions in such a kind manner. I had LOTS of question. I will definitely be coming back.

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The best thing about this location is the trainer Vivian! She is phenomenal y'all! She helped me reconnect with the gym and helped me built my confidence with the machines. I've gotten back on track with my fitness goals! Hallelujah!Her knowledge and creativity for this stuff is amazing! She can work with any level of skill or ability. She is an absolute asset to this location and is the reason I keep showing up! Thanks for all your help with me getting my sexy back Vivian and Planet Fitness.

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I find the staff to be friendly and professional, its clean and there is plenty of great equipment. I lost 17 pounds in 30 days working out regularly. It truly is a non judgmental place and the value to dollar spent ratio is high.

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I want to say kudos to the young man working tonight, i think he said his name was Ron or Roy. This lady was overly rude to him and all he said was please wear a mask, which is a PF policy now. He was still polite while she yelled and made a fuss about everything.. The gym was clean, smelled good, and he was very good at handling a wild "Karen" . Other than thatI love coming here with my fiance!!!

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Normally I’ve had good experiences but since reopening, twice in the last ten days no one has showed up to open the gym at 6:00am. Most of us work and have a window of time to get in our workout. Need a more reliable employee.

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Clean INSIDE, staff is nice but right after the new year when I came in the only had one poor girl working the counter and a sea of snowbirds trying to sign up. I had signed up online and just needed my keycard and the wait was easily an hour. After New year's ya gotta have more than one person. Other than that great, parking lot could be cleaned more and trash can by the door outside is always overflowing!

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Beware! This location has failed to plan for the rush of new year members and does not deserve your business! We were unable to complete registration today due to an incredibly long line and only a single employee signing up members at the front desk. But you'd better believe they WILL start billing you before you have completed this necessary step to complete registration. Go to a gym with enough staff to provide proper customer service.

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Tbh I called the day I started my membership, they politely told me that none of the ladies were allowed to wear just sports bra, I've only been there three days since starting my membership and much to my surprise there were girls walking around in sports bras. It doesn't bother me but don't make a statement and then not make commitment to stand by their own rules.Aside from that, place is nice. Cleaning stations are convenient, practicing safe social distancing, and the black card features are my favorite. Love the hydromassage chairs and the total body enhancement. Will be keeping my membership. Staff are friendly whenever I enter which is appreciated. Clean facility.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 110 reviews.

The address is: 3853 Cleveland Ave, Fort Myers, FL 33901, United States .

The contact number is +1 239-267-5391

This service is listed under Gym .

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