Planet Fitness

I love Planet Fitness, beautiful, well maintained equipment, very clean facilities, friendly staff and its fairly inexpensive. I dont like that I have to be billed on the 17th of the month. I get paid on the 1st. I also tried to change my home gym from GA to FL after moving, for some reason they were having a hard time and couldn't do it. Not a big deal to me at the time, everything still worked the same. Fast forward a year and a half December 2020 is pretty rough on the family, we went to cancel our membership and it couldn't be done because my home gym is in GA. Now it'll take time to transfer my membership, I was charged, the payment was returned and now I have $72 in returned item fees. Thats just a personal experience I dont think too many people will have this problem. But I have zero complaints about the facilities, staff and equipment. 5 stars all day for that.

I loved it!! My first time there, & it's the first time I felt welcome at a gym. I loved the diversity of people there. The front desk staff was so friendly, and not intimidating at all. Btw it was super clean!!

This morning was my first visit at this Planet Fitness location. I went for a 10 a.m workout, and I was pleasantly surprised that the gym was far from overcrowded. It's not the largest Planet Fitness, but it has everything you need to get in a good workout in a clean environment.

I just recently joined planet fitness and I am in love with it! Vivian is a personal trainer there and she has made this experience so much better and easier to get back into the flow of gym life. Her knowledge on health and fitness alone is what draws me to her!! She truly is something special! Thank you planet fitness and thank YOU Vivian for being your authentic self!!!

Originally the employees here who worked the front desk was nice and greetable. That was the old crew. Now the crew of employees they have don’t even greet you when you come in. Not a single hello how you doing or nothing. Even when you tell them thank you they act like they are too good to say you’re welcome. Management really needs to train there employees on better customer service. Even when people leave they don’t even tell them to have a good day. The old crew of employees were better, they got a whole set of new employees who act like they don’t even care.

Planning to join that team this month after my surgery. I know these guys can change my life. You can feel the vibe the moment you cross that door. I went there with a friend and we both share the same feeling. So guys you are winning two new members by the end of next week.

Planet fitness is a great gym for beginners and I worked out at a different one for over a year. This location has a great environment except for the staff at the counter. I believe his name was Michelot. He was very forward about my looks and getting my information at the counter which I played along with at first, just being nice, but it became too much and made me feel uncomfortable to the point that I wasn’t able to return to this location.

I paused my account due to the coronavirus. Now that I am back working 6 days a week, I'm unable to come back. I haven't had time to come back and cancel my membership. They charged me $41 and now they refuse to refund my money. I haven't been here in 7 months. I came in and they told me to call a number for the refund. That number told me to talk to the manager in the club. The manager in the club is making me wait, knowing I have frozen items in the car. I will never ever come to planet fitness. Customer service is a 0 star.

Overall I enjoy this gym. I guess the check in system was down and I was asked to write my first and last name, email address and date of birth on a list on the desk to check in. A list that everyone that comes into the gym to check in will see. How in the world do you think this is safe and secure? I said I’m not writing my date of birth on there due to security concerns but will write my membership number. I was told well that would be even worst? Really?

If you want to join a gym that is very affordable and clean in the friendliest of staff? Well then planet fitness is definitely the place to go. I've been going for a couple months now and I absolutely love it. The staff are very friendly, it is extremely affordable, and it's very clean inside. I extremely highly recommend this place.