Planet Fitness in Southbury, CT, offers a welcoming and non-intimidating environment for all fitness levels. They provide a wide variety of workout machines, including a 30-minute muscle training area, and consistently maintain a clean facility. Friendly and knowledgeable staff enhance the experience, and the gym regularly enforces COVID-19 safety guidelines. Memberships, particularly the Black Card, offer perks like access to multiple locations and guest privileges, making it an affordable and practical choice for many.
Although the gym is highly rated for its cleanliness and staff, there are some concerns about customer service, particularly with membership cancellations and auto-renewal policies. Some members also noted the lack of certain equipment and the occasional inconsistency in opening hours.
Pros:
- Welcoming atmosphere
- Clean facility
- Friendly and knowledgeable staff
- Affordable membership options
- Wide variety of workout machines
- Access to multiple locations with Black Card
- Guest privileges
- COVID-19 safety guidelines followed
- Hydro massage beds
- Rarely crowded
Cons:
- Difficult membership cancellation process
- Inconsistent opening hours
- Limited weightlifting equipment
Location / Contact
- Address: 150 S Main St, Southbury, CT 06487, United States
- Phone:+1 475-222-0019
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 80 reviews.
The address is: 150 S Main St, Southbury, CT 06487, United States .
The contact number is +1 475-222-0019
This service is listed under Gym .
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Pam Scott
1 year ago
Great gym!
Skylee Cartagena
1 year ago
I love coming here everyday it feels welcoming and not intimidating. I used to be so anxious to go to the gym because everything looked so complicated and crowded but this place barely has a lot of people and when they do have people everyone's doing there own thing. It's very clean and the equipment seems fairly new. The bathrooms are sparkling. There's nice signs around that say things like "you belong" which actually made me feel better and more motivated. Love it here!
Kevin Smith
1 year ago
Always a pleasant experience.
Eileen Gressi
1 year ago
SOUTHBURY BEST GYM CLEAN GOOD STAFF REASONABLE
daisy c
1 year ago
Love this place the team is always tidying up the workout places. The welcome you with a smile and a greeting. It's a great place to get healthy and stay fit! I love bringing a guest along to show them what they are missing!
Joel Kleinman
1 year ago
Using my Insurance option for fitness helps, and the place is really nice.
heather thompson
1 year ago
Inexpensive, clean ,and they have great facilities. The crew are very nice and polite as well. I recommend Planet Fitness!
Noelle Chislum
1 year ago
Great place to workout at. Well organized and friendly employees and well respectful. The gym is well maintained by the great employees.
Eileen Sullivan Studdert
1 year ago
The staff is friendly. The trainers are knowledgeable. The place is clean. And the setup of the different stations makes it easy to rotate through an exercise routine. And, the price is an excellent value. I wish you had an area to offer classes; otherwise, the facility and staff are terrific!
Kevin Barrett
1 year ago
I usually don’t post negative reviews but i am a little dumbfounded how you can’t even hum along songs on the treadmill without staff stalking u and ask you to be quiet ! Otherwise i enjoy the facility!