Planet Fitness at Pebble Village Shopping Center on Pebble Hills Blvd in El Paso offers a well-rounded gym experience with friendly staff and clean facilities. Members appreciate the wide range of equipment and various amenities, including massage chairs and tanning beds, especially for Black Card members. However, some reviews point out that certain machines frequently break down and the cancellation process can be challenging.
Despite some complaints about weekend staff and equipment issues, many customers find the gym environment welcoming and enjoy their workouts. The gym's cleanliness and helpful staff, particularly commendations for trainers like Erik, highlight its commitment to a comfortable and supportive fitness experience.
Pros:
- Plenty of equipment.
- Friendly and helpful staff.
- Clean facilities.
- Wide range of amenities.
- Less crowded during off-peak hours.
- Affordable membership options.
- Good location.
- Helpful trainers, especially Erik.
- Massage chairs and tanning beds for Black Card members.
- Adequate parking.
Cons:
- Some equipment frequently breaks down.
- Challenging cancellation process.
- Issues with some staff on weekends.
Location / Contact
- Address: 10780 Pebble Hills Blvd, El Paso, TX 79935, United States
- Phone:+1 915-591-7867
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 110 reviews.
The address is: 10780 Pebble Hills Blvd, El Paso, TX 79935, United States .
The contact number is +1 915-591-7867
This service is listed under Gym .
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Christopher Dominguez
10 months ago
The staff is nice on the weekends. It’s just a little too dark in there. They need to turn on the lights. Some of the equipment needs to be repaired.
Eric A
10 months ago
Very good gym. Plenty of equipment. Black card spa area is okay. Massage chairs only give you 5 min when others are 10-15 min. Definitely enjoyed my workout here while visiting.
Herman Torres-Saucedo
1 year ago
One of my favorite Planet Fitness in the Eastside area. It's a bit smaller than the others. But it tends to be less packed, and I still get a good workout.
Gilbert
1 year ago
Positive people good environment
Nallely Guevara
1 year ago
I liked a lot. It's a good place to do exercise. Staff is kind.
Fran S
1 year ago
Friendly environment and clean equipment, love this place!
J. Mark Urrutia
1 year ago
Since day one it has been awesome, the young lady that helped me become a member was awesome, and everytime I go, it is clean and the staff are always welcoming.
Karlos Garcia
1 year ago
It’s a good gym the week staff are pretty nice but don’t go in the weekends.They take “slamming” weights to heart Im not sure how to make any noise while lifting I wasn’t even grunting or making noise myself just the weight coming down was enough.Awful experience wouldn’t recommend pretty much any other commercial gym this wouldn’t have happen to.Edit: I forgot to mention I literally asked for a silencer and they didn’t have the right fit which is ridiculous considering your the one who made a issue out of this, awful awful weekend staff.
lysa heart
1 year ago
The staff is excellent and atmosphere is great. Lots of machines and great perks. The black card membership is worth it. I transfered from anytime fitness, and I love it here.
Anne Cobos
1 year ago
All new workout machines! This is great... Thank you!