Planet Fitness in New Rochelle, NY, offers a spacious and well-lit environment, making it a comfortable spot for workouts. With a variety of machines and clean facilities, members enjoy a welcoming atmosphere supported by friendly and helpful staff. The branch maintains high standards of cleanliness, and the equipment is generally in good working order. However, the gym has shifted its hours from being 24/7 to limited hours, which has led to crowding during peak times.
Although many users appreciate the cleanliness and overall environment, there have been repeated concerns about locker room security and the maintenance of some machines. Additionally, issues with customer service and billing inconsistencies have been noted by several members, which dampens the overall experience.
Pros:
- Spacious and well-lit environment
- Friendly and helpful staff
- Variety of machines available
- High standards of cleanliness
- Hydromassage beds and massage chairs available with Black Card
- Convenient location close to other cities
- Affordable membership options
- Generally uncrowded during early hours
- Free personal training sessions available
- Spacious locker rooms
Cons:
- Locker room security concerns
- Reduced operating hours causing crowding
- Repeated billing and customer service issues
Location / Contact
- Address: 5 Lecount Pl, New Rochelle, NY 10801, United States
- Phone:+1 914-509-1271
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 110 reviews.
The address is: 5 Lecount Pl, New Rochelle, NY 10801, United States .
The contact number is +1 914-509-1271
This service is listed under Gym .
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Angel Raices
4 years ago
I’m a local emt, I was going to get a member ship here since I pretty much sleep at the station. But tonight I had left my wallet at my locker in the station. There doing some work at the base with the shower. I figured the planer fitness might help out a first responder. I asked if I could just use the showers so I can wash up before my late night rotation. I was turned down. Didn’t even get a second glance. When this has happen the New York sports club helped me out when they were open. And I should have listen to my colleagues when they said that NYSC looks out for us.
Mildred Perez
4 years ago
It has 2 floors and has an elevator and a staircase to get to the 2nd floor. The inhouse trainer takes the time to show you the machines and set you up with a personalized regimen at no extra cost. People there are very diverse in age, race, gender, size, and fitness level. I am definitely not on the fit side and I feel comfortable when I go. I just wish they offered more classes and had more than one trainer.
Elio Labrosciano
4 years ago
5 year membership (black card) and last year o two the maintenance in this place its deplorable,I love this gym near by my house what's going on? They should have a maintenance man on the premises..5 water fountains only 1 working,paper dispensers always broken,workers r cool in some how,but the rest sucks, y y y,I hope that someone will take me seriously, don't like to change gym,yet,
Greg C
4 years ago
It’s a good enough gym. Lots of space and sunlight, machines always available. Price is right. Some of the staff is excellent, some couldn’t be bothered to even lookup at you when you check in or out. As others have been mentioning for months, the men’s room needs more regular cleanings. Toilets always filthy, sinks sprayed with toothpaste spit, paper towels always empty, half of the soap pumps are empty. Sunday mornings are are real buzzkill as I counted almost 10 TVs all tuned to Fox News (the machines in front of those TVs are always empty - switch the channel!)Added another star because of Jolie.
Gina
4 years ago
I love all the light that comes in. Plenty of room with lots of machines.They keep the machines, and changing room / showers clean.They made the downstairs entirely for core fitness.Now that some of the construction in that area is winding down, parking is easier.I enjoy this location over the Scarsdale one; although Scarsdale parking is free.
Michael Goad
4 years ago
It's a nice gym. Like all Planet Fittness's all the equipment is clean and in good working order. And the gym culture is as they intended, very friendly and laid back. There are a few pieces of basic equipment that I wish they had, such as free weight bench press, squat rack, dumbbells over 75, etc. Even with this being the case, I can say that they still have enough to get a decent work out in. I would recommend for beginner lifters, but know that if you keep at it and continue to progress, you will eventually "out grow" Planet Fitness. But what can you say when the premium membership is only $22 per month!
Ricardo Flores
5 years ago
One of the Few gyms open 24hr. Two floors of GYM equipment and a Very friendly and helpful staff. Manager keeps on top of fixing equipment when it breaks. Very Clean
Jarad Raney
5 years ago
Staff friendly and very quick at getting account setup to start workout. They have large locker area with locks for $9.99 on site. This place was super busy, however I never once had to wait for a machine to free up. They have lots of machines and a free weight section also.
Bea triz
5 years ago
You have to love that they are open 24 hrs (yay PF) and they are constantly cleaning the facility (wiping machines, refilling the cleaning sprays, vacuuming, etc.)My only complaint is that it snowed pretty bad 3 weeks ago and the lockers have not been cleaned so the bottom of some lockers - tall/large ones- still have salt and dried up dirt. Still, very happy with this NR gym :)
Sienna Martz
5 years ago
By far the best planet fitness I've been too!! It's clean, friendly, and spacious! The staff overall has been super friendly and helpful, especially Aprell! The facilities feel luxurious and higher end compared to other locations I've been too. I definitely feel lucky living so close to this planet fitness!