Planet Fitness

It's a great gym but you need a parking lot. I like to go to the gym late at night and it's dangerous to walk in the street at midnight alone. Hence, I can't come.

I pay the black card and always at night when I need coins for the chairs they never have them i think this is too bad since I pay more for these benefits and people who are at midnight are always rude and do nothing to get the coins

Went on a Monday morning and it had a decent amount of people in there.. Still had available machines, all were working, bathrooms/shower clean

This gym is great the staff is unlike any other kind and helpful as well from the moment I stepped into this gym the staff helped me with anything I need thank you planet fitness of new Rochelle

I absolutely enjoy going to the gym everyone is so friendly the staff is so helpful overall I give it a thousand and change and I've seen great improvement in my body overall with all the machines what I'm doing and the only thing is I'm going to try to see if I can work with the personal trainer.

The gym does not have stretch bands. I asked the two persons behind the desk and one of the two persons did not know what I was referring to and I had to perform a visual demonstration to her for her to see what I was speaking of.After my work out I asked to use the Hydro bed. The LCD on the bed was not functioning and did not allow me to change any of the options.As I was waiting to report this to the same two staff members behind the front desk, one of the two members was on their cell phone cursing and complaining that they were not enough cleaning materials for the gym.When I explained to the same staff member about the bed not operating properly, she asked me what was wrong in a tone that implied there wasn’t anything wrong with it.I also did not see any staff members walking the floors to clean up equipment.Very disappointed in this location.

Warning Unsafe - staff don't care about their customers' safety. A staff member who seemed to be a manger/supervisor turned off a treadmill by unplugging it while the machine was in full use by another customer. The customer using the randomly turned off treadmill was an older man. He seemed physical okay but visibly upset. It seemed like she was trying to clean the machine and she unplugged in process. This could has been accident but the way the staff treated the older man when he approached her regarding what happened was careless, rude, and dismissive. It seemed like she did not even apology. This is extremely dangerous as having a treadmill suddenly stop can be the same as having a rug pulled from under your feet and cause serious injuries. This type of cleaning that requires turning off machines should be done when the machines are not using or at least the cleaning staff member should check rather or not the machine is being used before unplugging it. This man was in full run mode and his machine just stopped. He could have been seriously hurt. This was scary because falling can cause serious injury but how rude, careless/thoughtless the staff is even worse. The staff had no care that she could have caused serious injuries to this man. I would not recommend any gym/business are this carless in the procedures, then rudely dismiss their customers questions/concerns, and don't even apology. Stay away!

Overall a good gym. Been going here for years on and off. Only con is the parking. You can find street parking but paying that meter each time adds up! I really hope management considers validating parking or finding away for members to for park for free somewhere nearby. It would be greatly appreciated.

I did a one day free pass to check out the environment of the gym before joining. After that first day, everything went downhill, the gym is not very clean. I have gone multiple times, morning, late night, still not clean. Also, they let men working, into the ladies locker room while people are taking showers. Definitely not a safe environment. I cancelled my Membership after only three weeks. This was several months ago, so it may have improved by now.

Gym is always clean and empty. Just remember to bring a good lock when storing your things in their lockers.