Planet Fitness in New Rochelle, NY, offers a spacious and well-lit environment, making it a comfortable spot for workouts. With a variety of machines and clean facilities, members enjoy a welcoming atmosphere supported by friendly and helpful staff. The branch maintains high standards of cleanliness, and the equipment is generally in good working order. However, the gym has shifted its hours from being 24/7 to limited hours, which has led to crowding during peak times.
Although many users appreciate the cleanliness and overall environment, there have been repeated concerns about locker room security and the maintenance of some machines. Additionally, issues with customer service and billing inconsistencies have been noted by several members, which dampens the overall experience.
Pros:
- Spacious and well-lit environment
- Friendly and helpful staff
- Variety of machines available
- High standards of cleanliness
- Hydromassage beds and massage chairs available with Black Card
- Convenient location close to other cities
- Affordable membership options
- Generally uncrowded during early hours
- Free personal training sessions available
- Spacious locker rooms
Cons:
- Locker room security concerns
- Reduced operating hours causing crowding
- Repeated billing and customer service issues
Location / Contact
- Address: 5 Lecount Pl, New Rochelle, NY 10801, United States
- Phone:+1 914-509-1271
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 110 reviews.
The address is: 5 Lecount Pl, New Rochelle, NY 10801, United States .
The contact number is +1 914-509-1271
This service is listed under Gym .
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Anetta Mullings
10 months ago
The workers were very helpful and professional. The workout areas were clean and neat. There were plenty of machines, so there were no wait time. My Family and I had a great workout.
Alexis Marino
10 months ago
even if the staff is nice, i feel like one of the 5% of customers who cleans up after themselves. every time i’m here people don’t wash the equipment. it’s actually disgusting. the summer program is basically an invitation for high schoolers to destroy the equipment.
Y Ben
11 months ago
Very clean please, good people
NAzikiwe
11 months ago
Very affordable membership. But this location is a small facility. It gets crowded and there's a wait for machines. Occasionally the leg machine is broken. It's no longer 24 hours.
J C
11 months ago
This is my favorite location in the New York region! It is above ground (not a basement gym), it's clean and the staff is attentive. This location is large enough where I don't feel like a sardine. Cleaning on the machines happens very frequently.
Nelson Santiago
1 year ago
Very clean.
Michael Taylor
1 year ago
Been a member for 2 decades and use the club across the country…best bones of any club…just need minor tweaks…with unlimited possibilities! Towel service and nutrition check ins…healthy eating and hydration matters!
andelyse
1 year ago
Now that they’ve cut down the hours it’s almost never not full of people. So having to wait for machines can be annoying but gym is always cleans and equipment is always working.
Mark Gomez
1 year ago
Bright open space and never too crowded
Ada Vazquez
1 year ago
I love it because is very convenient for me and friendly, everyone does their own thing, people are into working out and that's all we do there. Many more are going to like PF.