FITWORKS Parma, located at 7723 W Ridgewood Dr, is a welcoming and fitness-focused gym, open 24 hours a day, every day. The staff, especially Mike and Maria, are known for their friendliness and professional attitude, creating a family-like atmosphere. The facility boasts a wide range of well-maintained equipment and offers additional amenities such as a sauna and various group classes. Despite some concerns regarding cleanliness and customer service at times, most members enjoy a positive and motivating environment.
Pros:
- Friendly and supportive staff.
- 24-hour access.
- Wide range of equipment.
- Family-like atmosphere.
- Variety of group classes.
- Clean and well-maintained amenities.
- Affordable membership fees.
- Sauna available.
- Personal trainers are effective and professional.
- Positive and motivating environment.
Cons:
- Cleanliness needs improvement in some areas.
- Inconsistent customer service experiences.
- Some equipment is locked when not in use for classes.
Location / Contact
- Address: 7723 W Ridgewood Dr, Parma, OH 44129, United States
- Phone:+1 440-845-4474
- Website:fitworks.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 110 reviews.
The address is: 7723 W Ridgewood Dr, Parma, OH 44129, United States .
The contact number is +1 440-845-4474
This service is listed under Gym .
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Lauren Likewise
4 years ago
I went in to FitWorks today to sign my husband up for a membership. We were told by the front desk girl to wait for a different staff member who would help us set up a membership! The other staff member was signing up another member, however, we proceeded to wait for about 20 minutes without help or assistance while the front desk staff member just chatted and talked to a friend at the front desk. We tried to ask about pricing and other questions but the front desk girl just said she didn’t know and kept chatting with her friend. It was very unprofessional and annoying. We will definitely be changing our membership to a different gym.
Francis Schicker
4 years ago
I've been a member for close to 6 years now along with my wife. It's priced right. Everything gets repaired quickly. There's tons of equipment to use. Of course it does get crowded during prime time and during the new year new me rush but that's expected anywhere. Plus the staff is amazing and friendly especially Mike.
Jenn Rose
4 years ago
I absolutely love this gym. All the staff are friendly. Some take the time to actually learn your name. I never feel intimated when there. It has become one of my favorite places. They are my family!
Antoinette Coles
5 years ago
I went there for my therapy but I am QUITE interested in the facility in getting my body back in shape!
Nilsa Lewellyn
5 years ago
Good instructors. Feel you've had a great workout
Rachel Disantis
5 years ago
The kickboxing is amazing but I wish the Zumba was more challenging with more creative choreography.
Tina Preston
5 years ago
Disrespectful manager!He doesn't know how to speak with customers.They changed contract without letting know.Disappointed and misguided!I was so surprised and shocked to find this out
Sammy Mak
5 years ago
Not much to say. Decent gym. 24 hrs during the week. It'd be 5 stars if it was 24hrs during the weekend too but I doubt they're gonna do that. Idk why.
Teddy TwoX
5 years ago
The nicest staff at any gym I've ever been to. A very respectful club and has a lot of value.
Corey (Saucey)
5 years ago
Overall great gym. Only downside is during peak hours you're working out on top of one another due to the size of the facility.