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Planet Fitness in Brook Park, OH, offers a spacious and clean environment with friendly staff. Its location in Brookgate Shopping Center is convenient and easy to access. Open 24/5 during weekdays and with extended hours on weekends, it accommodates various schedules. Some reviews highlight excellent customer service, while others note issues with membership cancellations and occasional equipment malfunctions. The gym provides a range of equipment, making it suitable for casual workouts and more intense fitness routines. Competitive pricing and the benefits of the PF Black Card, including tanning beds, make it an attractive choice for gym-goers.

Pros:

  • Spacious and clean facility
  • Friendly and helpful staff
  • Convenient location
  • Extended hours of operation
  • Affordable membership prices
  • PF Black Card benefits
  • Wide range of equipment
  • Regular cleaning and maintenance
  • Free access to other locations for Black Card members
  • Sufficient parking space

Cons:

  • Membership cancellation issues
  • Occasional equipment malfunctions
  • Some reports of unfriendly staff

Location / Contact

Rating Stats

4.3

out of 5.0

25 reviews
5.0
10 reviews
4.0
10 reviews
3.0
14 reviews
2.0
51 reviews
1.0

Reviews (110)

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Remodel is taking too much time... I was there a month ago and it was supposed to be finished! It looks about the same...what's the problem? Unable to use all the amenities!!!

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It's was a fun bonding time with my mother.It was also very clean and the staff is very helpful.But particularly it was this guy and this one lady that went above and beyond to help me

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This April marks 10 years that I've had a membership at PF with Brook Park being my home gym! I love it!

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I am so happy I found this location, super clean and plenty of space. Great staff members informative and friendly

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Clean and the fans are always running which keeps the facility nice and cool. Staff is friendly, and the treadmills work great!

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Great place for a workout, with plenty of cardio machines. I've only been there early morning peak hours where you were still able to use the machines and weights without having to wait...my kind of facility. The customer service was good too.6/25/22 update:Still feel the same👍🏾

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Same as every other planet, this one is undergoing construction as of July 2022 I'm from Michigan so it was nice having no problem getting into one that isn't my home town area they have a very large mirror compared to most which is nice.

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12/14/2021: If you need to cancel, they charge an extra month. I cancelled today. Today, they had me check in as if I used the gym, which I did not. I will never consider getting a membership here again. I was told I can come until 01/16/2022, which I have no intention of coming due to COVID.

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This planet fitness should have been bigger. From 4 to 9, its so hard to get a decent workout in, its so crowded. Definitely have to get back to working out in the morning or late at night.

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FYI - No running water/locker rooms as of 8/27

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 110 reviews.

The address is: 5755 Smith Rd, Brook Park, OH 44142, United States .

The contact number is +1 216-400-7248

This service is listed under Gym .

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