Planet Fitness in Brook Park, OH, offers a spacious and clean environment with friendly staff. Its location in Brookgate Shopping Center is convenient and easy to access. Open 24/5 during weekdays and with extended hours on weekends, it accommodates various schedules. Some reviews highlight excellent customer service, while others note issues with membership cancellations and occasional equipment malfunctions. The gym provides a range of equipment, making it suitable for casual workouts and more intense fitness routines. Competitive pricing and the benefits of the PF Black Card, including tanning beds, make it an attractive choice for gym-goers.
Pros:
- Spacious and clean facility
- Friendly and helpful staff
- Convenient location
- Extended hours of operation
- Affordable membership prices
- PF Black Card benefits
- Wide range of equipment
- Regular cleaning and maintenance
- Free access to other locations for Black Card members
- Sufficient parking space
Cons:
- Membership cancellation issues
- Occasional equipment malfunctions
- Some reports of unfriendly staff
Location / Contact
- Address: 5755 Smith Rd, Brook Park, OH 44142, United States
- Phone:+1 216-400-7248
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 110 reviews.
The address is: 5755 Smith Rd, Brook Park, OH 44142, United States .
The contact number is +1 216-400-7248
This service is listed under Gym .
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Justin maksimovic
3 years ago
Decently clean, good staff. Hours have been hit or miss since covid. New signage says 24/5 when in fact it's 24/4 because they close early Friday, Saturday and Sunday. For all the planet fitness messages I get one with clearly defined hours would be useful
Paul Salyards
3 years ago
Clean environment and rarely ever have to wait for a weight training machine. Gotta love being able to get in and out quickly. Overall, a nice place to work out without any over-the-top people working out. But watch out for the secret fees. I have dropped $140 in two months here. They are sneaky.
Lily Van Scyoc
3 years ago
This gym could definitely be a little more clean. There are always dust bunny tumble weeds next to machines. most people are good about wearing their mask, but there are some regular offenders who do not wear their mask.The staff is very friendly.
H
3 years ago
Just wanted to write a review to say how awesome Keith is! Probably the only employee at least at this location that is worth writing a review about (besides the manager of course who is also awesome)! Every time I come in he greets me and as I leave always makes sure to say goodbye and to have a nice day. Sometimes I even notice him going out of his way to do this. This seems like something so simple but nowadays most people don’t show kindness like that to strangers so it’s very nice to see there are still kind young men out there. I also notice he is the only employee besides the manager that busts their butt trying to please the customers and keep the gym as clean as possible in a timely manner. Go Keith! ☺️👍🏼
Stephanie Patton
3 years ago
Only giving this place four stars because there was no one at the front desk when I walked in. Other than that, I had a great time! Going to the gym late at night is a much better opinion because there aren't a lot of people. Sadly, most of the people who were there were not wearing face masks when they were walking around. I was told that you can take off the face mask when exercising but put it back on when you are walking around. Almost everyone had theirs off and I didn't see it even around them.
Christopher Cosme
3 years ago
The gym is great. They could do a better job at making sure all paper towels and hand sanitizer dispensers are refilled more consistently. Also, making sure squat sponges are more readily available. Not sure if this is something you simply have to request at the front desk. If it is that could be better communicated. Other than that the gym is great and is usually pretty clean.
Dan Walters
4 years ago
Overall they do a great job with managing this gym. I have been going there for 3 yrs+ maybe longer?? The staff is courteous.
victoria rosa
4 years ago
Its clean machines r not tore like other planet fitness..the only thing i see wrong with it is a couple of its crew members need to work on getting signs out of bathrooms when they have cleaned it and not to be so snappy at members from another pf..other than that its a great place to workout.
Gary F Heisler
4 years ago
Nice place. Very clean. Staff seems know what theyre doing. Not open all night like before. Everything available except showers. Open early 5am Mon Fri. 7am Sat Sun. Closed at 10pm during the week. 7pm Sat Sun.
Rachel M.
4 years ago
1st I was a member found much equipment needing repair & equip cleaning lacking. I gave you 40 in March agreeung to 24/7 but had to leave in june because u changed hours now to return u want to steal another 40 for your pocket? Guess I'll b calling my lawyer as planet fitness does not fulfill their agreements.