Defined Fitness at Rio Rancho boasts modern facilities with updated equipment and an expansive layout. The friendly staff and personal trainers receive high praise for their professionalism and willingness to assist members, making it a welcoming environment. It offers a range of amenities including a pool, sauna, and various fitness classes. Members appreciate the cleanliness of the facility and the positive atmosphere created by the team.
However, there are concerns about management responsiveness and some safety issues with equipment and the pool design. Members also noted problems with the air conditioning, loud music, and overcrowded classes. The gym's parking lot security and management's communication need improvement.
Pros:
- Friendly and helpful staff.
- Modern and clean facilities.
- Wide range of equipment and fitness classes.
- Welcoming and supportive environment.
- Professional and knowledgeable trainers.
- Nice pool and sauna.
- Sauna in the women’s locker room is spacious.
- Child-friendly with a Kids Club.
- Relaxation room available.
- Good lighting and bright atmosphere.
Cons:
- Issues with management responsiveness.
- Safety concerns with gym equipment and pool.
- Problems with air conditioning and loud music.
Location / Contact
- Address: 1640 Rio Rancho Blvd SE, Rio Rancho, NM 87124, United States
- Phone:+1 505-892-4080
- Website:defined.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 60 reviews.
The address is: 1640 Rio Rancho Blvd SE, Rio Rancho, NM 87124, United States .
The contact number is +1 505-892-4080
This service is listed under Gym .
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Zach
8 months ago
Closed at 4:30 on a Sunday. Drove to Enchanted hills location also closed. No email no notice nothing.
Beverley Pearce
8 months ago
Legally, I have a "reasonable right to privacy". Twice today (August 13) "girls" were taking selfies while I was getting dressed. One of the "girls" I told to stop taking pictures. Her reply was "a lot of us are influencers" . Well, I don't give a **** if they are the pope. After editing my post: Today (August 14), Mariah (the general manager) spoke to me in person about this obtrusive problem. She understood and is willing to find a solution to the locker room picture taking. I appreciate her concern and therefor I have changed my rating and added two extra stars. Thank you, Mariah.
Molina Family
8 months ago
I really enjoy going to this define fitness. The staff is so friendly and helpful. The management goes above and beyond for their members. Thank you so much Joshua and Mariah for all that you do!
Linda Hatley
8 months ago
Started with one aerobics class and moved into a higher impact class. Loving it.
Leatha Yatich
8 months ago
Lots of space and equipment. Staff are very helpful. They have a pool and a relaxation/recoup room!
Vic Dusk
8 months ago
I like this gym I am used to boxing gyms so there wasn't a bunch of egos pressing me which is something I like. The staff seemed a lot friendlier to others and didn't even notice me but I'm not there to make friends anyway.
philip padrid
8 months ago
Great choices of new equipment, staff is friendly, always clean. The problem is members are now “claiming” equipment, benches by putting their towel on them and walking away. This is the only gym I have ever joined where the idea of “working in” with someone during busy times seems to be unheard of. My ask of management is to just post signs reminding members to be thoughtful about this. I did ask to speak with a manager, he was not available, never received a call back even if just out of courtesy.
Steve Diego
9 months ago
This is an excellent GYM, I would definitely recommend people to join.
Ivonne Proa
9 months ago
I like the gym, I usually go early in the morning or 2 hours before closing and it's empty, they have all the equipment.
Ashley C
9 months ago
Overall I love this Gym. But they don't turn on the A/C in the mornings (even with people making multiple complaints) so it's always way too hot when I work out.