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Orangetheory Fitness in San Jose offers a motivating group workout environment combining cardio and strength training. Located at Avalon on the Alameda, this gym is known for its energetic coaches and supportive community. Members enjoy a variety of exercises and structured class schedules that help them achieve measurable fitness results. The atmosphere is friendly, and the facility maintains a clean and welcoming environment, making it a suitable choice for anyone looking to get serious about fitness.

Despite the praise, some members have reported issues with customer service, particularly around unclear cancellation policies and privacy concerns. Additionally, some beginners have experienced inadequate guidance, leading to injuries. Overall, Orangetheory Fitness provides a high-energy, results-driven workout experience but could improve in customer support and clarity of policies.

Pros:

  • Energetic and motivating coaches
  • Variety of exercises
  • Supportive community
  • Clean and welcoming environment
  • Structured classes with clear instructions
  • Measurable fitness results
  • Welcoming front desk staff
  • Consistent workout intensity
  • Positive group environment

Cons:

  • Unclear cancellation policies
  • Privacy concerns reported
  • Inadequate beginner guidance

Location / Contact

Rating Stats

4.6

out of 5.0

12 reviews
5.0
2 reviews
4.0
3 reviews
3.0
94 reviews
2.0
0 reviews
1.0

Reviews (111)

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Thanks so much for sharing your experience with us. So glad you're loving it under our orange lights!

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Thank you so much for your review, Christine. We're so glad that you had a 5-star experience!

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This is my 6th year here! This place helps me balance out the crazy in my life. Thank you OTFRG for always being a great support.

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This is hands down the best fitness organization I have been a part of. Front desk are amazing and always helpful. The energy the coaches have, have helped motivate me, and pushed me to get the very best out of me. Workouts are always challenging. The studio/facility is always neat and clean. Absolutely love this place and just cannot see myself going anywhere else!

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The instructors are so great, they’re super motivating and love what they do which makes the environment welcoming. I always feel great after my workout and enjoy them all, they’re the best workouts I’ve done. Highly recommend Orange Theory!

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During the lock-down portion of the Pandemic, like so many others, I started working out again. My 70+-year-old mother had been an OTF cult leader for years and had always wanted to get me to try it. So after my mother bullied me into joining (Okay, she bought me a class pack and then made me go) I was hooked. Whatever the psychological and sociological fairy dust they add to the air, it worked and I have been attending every since.I originally started at the Palo Alto location but have since moved to San Jose and have landed mostly at Almaden (Reviewed already) and Rose Garden.If you are like me and prefer a good 3G, The Rose Garden location offers plenty of options at all times of the day. Parking has always been easy and, so far, both coaches, Kelsey and Alyssa have been great!

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Thanks so much for the 5 star rating! We're so glad OTF is helping you in a positive way on your fitness journey!

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We would love an opportunity to understand your one star review and how we can turn that into 4 more stars! Please let us know how we can make your experience better!

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Thanks so much for the 4 star review! We're glad you're enjoying Orangetheory Fitness. Please reach out to me at the studio to let me know how we can earn that fifth star!

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Kristi, thank you for the high star rating! We can't wait to see you again, have a great day.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.6-star.

This business has 111 reviews.

The address is: 1360 The Alameda R18, San Jose, CA 95126, United States .

The contact number is +1 408-912-1992

This service is listed under Gym .

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