Orangetheory Fitness in San Jose offers a motivating group workout environment combining cardio and strength training. Located at Avalon on the Alameda, this gym is known for its energetic coaches and supportive community. Members enjoy a variety of exercises and structured class schedules that help them achieve measurable fitness results. The atmosphere is friendly, and the facility maintains a clean and welcoming environment, making it a suitable choice for anyone looking to get serious about fitness.
Despite the praise, some members have reported issues with customer service, particularly around unclear cancellation policies and privacy concerns. Additionally, some beginners have experienced inadequate guidance, leading to injuries. Overall, Orangetheory Fitness provides a high-energy, results-driven workout experience but could improve in customer support and clarity of policies.
Pros:
- Energetic and motivating coaches
- Variety of exercises
- Supportive community
- Clean and welcoming environment
- Structured classes with clear instructions
- Measurable fitness results
- Welcoming front desk staff
- Consistent workout intensity
- Positive group environment
Cons:
- Unclear cancellation policies
- Privacy concerns reported
- Inadequate beginner guidance
Location / Contact
- Address: 1360 The Alameda R18, San Jose, CA 95126, United States
- Phone:+1 408-912-1992
- Website:orangetheory.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 111 reviews.
The address is: 1360 The Alameda R18, San Jose, CA 95126, United States .
The contact number is +1 408-912-1992
This service is listed under Gym .
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Jeanine Escobar
1 year ago
It’s great to walk into the studio and not even have to think! You are guided throughout the whole workout on what to do! Its an upbeat positive environment and not intimidating at all. I love the accountability of having to schedule yourself into a class! A workout treated like an appt is much less likely to be missed! Nothing beats that rush of endorphins you feel after class! It’s like a guaranteed good mood!!
Drea Michelle
1 year ago
This studio is AWESOME!! They go above and beyond to make each member feel like part of the family and also to answer any questions you have. If you’re thinking about trying Orange theory for the first time I suggest you choose this studio. There are so many reasons I can recommend them. Something I will never forget is that they were so present and communicated all through covid even when they weren’t allowed to open yet. They still kept us all in the loop on social media letting us know they were still there and couldn’t wait till they were allowed to open again. They then came up with a game plan and opened an outdoor studio at the Quakes stadium!! WOW.. that was quite an experience I’ll not soon forget!On a more personal issue …I had a struggle with my old studio and trying to transfer out.. Monica went out of her way to help me transfer into their studio. it was no easy task due to issues with my old studio, billing cycles, etc... There was a lot of back and forth and she stayed in touch calling and texting me to keep me in the loop. In the end she helped save me and get me back in the studio without having to wait and miss out on my workouts! You guys are awesome and are so appreciated for all you do. Shout out to coaches staff and especially Monica and Louie!
Vanessa Fernandez
1 year ago
On the one hand, templates are always different and fun, but on the other hand, I can count on a consistently challenging workout. I rely on OTFRG for my physical and mental health and it is a very important part of my life. Most important, however, OTFRG and OTFDTSJ have created a unique community experience that I have not found in any other fitness studio/organization. A great workout is always good, but a great workout with friends is unbeatable.
Sarah Zuccaro
1 year ago
Louie keeps his studios in awesome condition and it’s what keeps me continuously coming back to his studios, in particular, despite the ongoing pandemic. In addition, his front desk staff is super attentive, helpful, and informative. I always feel welcome in the studio, and they have answers to all my questions. Thank you from a loyal member! And to anyone out there thinking about giving OTF a try - this is the studio I would recommend.
Roger Gonzalez
2 years ago
Thanks so much for the excellent review. We're grateful to have you in the OTF fam!
Vedika Atrey
2 years ago
Vedika, thank you so much for your high rating! We hope you have a great day!
Katherine Diggs
2 years ago
Wonderful
Venki Paul
2 years ago
Love positive and purely truely
Raj Gill
2 years ago
Rose Garden OTF is amazing!
Jorge Juarez
2 years ago
Exactly what you would expect. I'd recommend this almost exclusively for women as the workouts extremely focus on legs and glutes.