Planet Fitness in North Bergen, located at 8101 Tonnelle Ave, offers an affordable and welcoming gym experience. The facility, located in the basement of Tonnelle Plaza, provides a variety of machines and amenities. Members appreciate the spacious layout and friendly staff. However, some concerns include poor equipment maintenance and issues with customer service, especially regarding membership cancellation policies.
Overall, Planet Fitness is ideal for newcomers and budget-conscious individuals, though improvements in equipment upkeep and customer support are needed. For more details, visit planetfitness.com or call +1 201-295-0000.
Pros:
- Affordable membership fees
- Friendly and attentive staff
- Spacious layout
- Good variety of machines
- Convenient parking
- Clean facility
- Welcoming atmosphere
- Good for beginners
- Available amenities
- Location is convenient
Cons:
- Issues with equipment maintenance
- Poor customer service
- Complicated membership cancellation process
Location / Contact
- Address: 8101 Tonnelle Ave, North Bergen, NJ 07047, United States
- Phone:+1 201-295-0000
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.6-star.
This business has 110 reviews.
The address is: 8101 Tonnelle Ave, North Bergen, NJ 07047, United States .
The contact number is +1 201-295-0000
This service is listed under Gym .
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danilo stjepanovic
9 months ago
Wet restrooms, unprofessional front desk - girl which supposedly is a manager is so rude and disrespectful!
Emir OZ
9 months ago
very crowded, stuffy, air conditioner not working. napkins are broken.
Valeria Villamarin
9 months ago
It's nice when you go early in the afternoon. The machines are available. If you go there by 4 forget about it. It's crowded. The gym is quite small. But some equipment is new.
Evan Tillman
9 months ago
This is my favorite Planet Fitness to go too. I love the free parking on the lower level. Lots of spaces available. Also I've never been here when it was too crowded. Plus it's always clean, cool & comfortable to workout in 💪 …
Helpdesk
10 months ago
Used to be 24 hours now they’re not. Kind of the point for why some people even signed up, but clearly customer service is not a priority.
Vit Kenah
10 months ago
I was very upset that once again I did not get into tanning. There were 30 minutes left before the closing of PF, and she, the girl, said that tanning was no longer working. In this PF, this has already happened to me not for the first time. I pay PF BLACK CARD for no reason. I am very sad :((((
Carolina
10 months ago
I really like how it’s a big space for a planet fitness. Definitely a lot of room to do your own thing. Only wish the air conditioning was better especially since the seasons are changing. I’m dying over here 😠…
High Sol
10 months ago
Sent out a certified mail to cancel, they never received it, got charged the next month. Ask if I could show them my receipt to prove I sent out the mail to cancel and waive the month I was charged. Manager refused to to be helpful. Will never go back or sign up to another planet fitness again. Bad customer service.
Sherry Ann Nagzan
11 months ago
I decided to close my account because I have been a member one year now must have visited 3-4 times. I fully understand going in the location in person to close your account. I was charged my annual fee 2 weeks ago. One day before they charge my account I decided to go in person and close it in person. I was told today is my last day to come in the Gym and I will be charged tomorrow for one more month because I was supposed to come in 10 days prior can you believe 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
tacofstereo
1 year ago
The facility is clean and feels comfortable with a variety of machines. Good service and friendly staff.