VASA Fitness in New Berlin, WI offers a massive, clean facility filled with a wide variety of state-of-the-art equipment and amenities including a pool, sauna, hot tub, and basketball court. Members appreciate the affordability and the excellent customer service provided by the staff. The gym also offers a robust schedule of classes and personalized training options.
However, the gym experiences significant overcrowding, especially during peak hours from 4 PM to 8 PM, making it challenging for members to find available equipment. While the facility boasts new and well-maintained equipment, the high volume of users sometimes negatively impacts the overall experience. The gym should consider adding more equipment and possibly expanding to meet the high demand.
Pros:
- Massive and clean facility.
- Wide range of state-of-the-art equipment.
- Affordable membership options.
- Excellent customer service.
- Diverse class offerings.
- Personal training available.
- Pool, sauna, hot tub, and basketball court.
- Good vibes and welcoming atmosphere.
- Extended opening hours.
- Updated policy reducing selfie and tripod disruptions.
Cons:
- Significant overcrowding during peak hours.
- Difficult to find available equipment.
- High demand calls for more equipment and possibly another location.
Location / Contact
- Address: 13995 W National Ave, New Berlin, WI 53151, United States
- Phone:+1 262-258-2920
- Website:vasafitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 110 reviews.
The address is: 13995 W National Ave, New Berlin, WI 53151, United States .
The contact number is +1 262-258-2920
This service is listed under Gym .
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Pam Butler
2 years ago
Pro's..This is a very nice gym..music is good,equipment is new and it is big. But it is always crowed even in the early am's. I have told many of my friends about it and they have joined. I just hope they open a more convenient location.
Andrew Cardosi
2 years ago
Great gym for the price, lots of machines available, open relatively early (please open at 4am., Like the other Vasa I've known) Open late, equipment is usually clean. The pool is good, lanes are a little narrow and there are NO flags, so count your strokes. Occasionally they have a cardio piece of Equipment out but seems to get fixed within 6 weeks.
Ale Gutierrez
2 years ago
I’ve had the worst gym experience withVASA it started out when I asked for a day pass, which was free and they told me that if I got a membership I could cancel really easy on the app before my due date I was like OK that is fine, but when it comes down to it. I tried to cancel over the app, and the app was malfunctioning so I was let to a phone number which I called when the representative answered told me that in order for me to cancel I should’ve known that they needed 30 days of notification for me canceling so they added on top of the membership $30 more. The first guy did not say anything about this when I first got the membership, so I was mad at that, I was like fine I’ll pay it but I want to cancel , a month later I was charged almost $100 for a membership that was supposed to be canceled and when I called the customer service they did not answer I also went to the gym personally to try to talk to a manager. There was no one there that could help me out in the end I had a consult with my bank to get my money back and block them from taking money for me all I’m saying I just didn’t have a good experience with this gym.
Mary Swanson
2 years ago
Love my new gym! Personal trainers are friendly and knowledgeable. The gym is clean with a variety of plenty of equipment to workout on. The only reason I give 4, instead of 5 is because the New Berlin location does not have tanning. Great gym!!!
Jay
2 years ago
I wonder if this gym is just poorly owned or poorly managed. Basketball court randomly closed at times. When you ask the staff why they are clueless and have no idea. Why pay for amenities you can’t use? The ones you can use look like they haven’t been cleaned since opening. Hair, bottles, dirt build up in steam room. Machines are dirty, timers on majority of them do not work. Parking lot is atrocious. I’m surprised a car hasn’t been damaged yet with missing asphalt and chunks taken out.
Angelia Sorensen
2 years ago
New to working out and have never gone to the gym before, overall a positive experience. LOVE LOVE LOVE the massage chairs, everything is very clean! I love the women’s locker room!A few complaints:1. Parking is terrible.2. Please put a clock in the pool area.3. Can we get some music in the pool area??
Gabriela Torres
2 years ago
So happy I made the switch to VASA Fitness. Such a great price for all the wonderful amenities. The staff and trainers are all so kind and helpful! The Studio Red classes have allowed me to push myself beyond my limits! I always leave VASA feeling accomplished!
DJ
2 years ago
I really enjoy this club. Clean/ Great lighting/ Large. Only thing keeping it from a 5 star is the fact that I only chose the ‘fitness’ package for pool/spa/basketball and there’s no actual “special access” for these amenities. All club members can and do use them. Makes me feel like I’m wasting $15.00 extra a month..
Jonathan Woodley
2 years ago
First time here thanks to Xperience surprise closing and I love it. So much space and so much equipment. I didn't have to wait for anything. I know it's going to be more crowded during the week but I wanted to get acclimated to my new surroundings so I'm not wandering around trying to find the equipment I'm familiar with. Great amenities and I'll be taking full advantage of them for sure. Especially the basketball court.
Chris Yakel
2 years ago
I am gym shopping and wow! What a clean, massive, spacey gym! I loved seeing everyone focused. And love seeing everyone working hard.Very impressive gym I was over whelmed walking in. The customer service is wonderful.I didn't sign up. Due to the gym is way to big and distance. Though it's a very impressive gym!