Planet Fitness in West Palm Beach is located at the Shoppes At Palm Coast Plaza, offering a variety of workout equipment and a clean environment. Their hours are quite flexible, making it accessible for early birds and night owls alike. The staff is frequently praised for their friendliness and willingness to help, but several reviews also noted issues with overcrowding and equipment maintenance.
While some members appreciate the cleanliness and helpful staff, others have experienced problems with customer service and gym etiquette. The mix of positive and negative reviews indicates a varying experience depending on individual expectations and visit times.
Pros:
- Friendly and helpful staff
- Clean environment
- Flexible hours
- Affordable membership
- Good selection of machines
- App helps avoid busy times
- Inclusive atmosphere
- Well-maintained equipment
- Convenient location
- Engaging group classes
Cons:
- Overcrowded at peak times
- Equipment maintenance issues
- Conflicting customer service experiences
Location / Contact
- Address: 7731 S Dixie Hwy, West Palm Beach, FL 33405, United States
- Phone:+1 561-547-0104
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 120 reviews.
The address is: 7731 S Dixie Hwy, West Palm Beach, FL 33405, United States .
The contact number is +1 561-547-0104
This service is listed under Gym .
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david tedesco
4 years ago
The cleanliness and staff here is exceptional. The manager Bri, and the assistant managers are beyond helpful, and really push there staff to make Planet fitness feel like a home, and make the patrons feel comfortable, while working out.- Shout out to everyone out there in the world doing they thing and stuff like that.
Jill Karlin
4 years ago
I only joined a few weeks ago! Love staff: Bryan Elizabeth and Branco (oops I know I’m spelling that name wrong), trainer Danielle! All great. I watched staff today clean equipment... and do such a good job. I can’t say enough good things about these folks and facility! Love the red room, massage table and chairs
Elizabeth Rogers
4 years ago
This Planet Fitness is truly amazing now! The new staff members genuinely care for there job, and it shows!! I’m fairly new to the gym and they always assist me with all my questions! I appreciate that! Also the manager Bri is a really sweet lady! The gym always is SO CLEAN, STAFF IS SO FRIENDLY, & the AURA there makes it a delight to be a member of !!
Justin Ferrell
5 years ago
Their are around 75 cardio machines but only 2 showers in the mens room. That is ridiculous, I don't like waiting for a shower after a work out. Besides that, it is what it is, a cheap gym, I'm cheap so i tolerate it.
Tony Mariucci
5 years ago
Average planet fitness facility. The staff was real nice and helpful. The gym was packed but I was still able to get a good workout in. I wish they had more than 2 stair masters. My star review is based off comparing to other planet fitness. I still would recommend checking this facility out.
Alexis Fuller
5 years ago
I love this gym! I finally joined after deliberating for months and I couldn’t be happier. It is always spic and span, and best of all nobody bothers me. I go in, get my workout on, and leave. Everyone minds their own business. The machines are great for what I need - a basic workout. There are dozens of tvs set up, the music is a reasonable volume, and the giant fans keep me cool. I am all for Planet Fitness. Oh - and the staff is super friendly as well, especially for me being so apprehensive about actually going to a gym.
Reilly Hall
5 years ago
I love the staff, all very friendly, know me by name. Love the selection of equipment, though if you're more into body building rather than weight loss you might be waiting for your turn at a particular machine if you come during a high traffic time. But otherwise they have many many treadmills, gazelles and bicycles (though only a few stair masters). The equipment is very well taken care of. The place is typically very clean as well. Price per month for the basic plan is well worth it. Highly recommended.
Eleshia Bruening
6 years ago
in the last weekStaff dont seem to make sure supplies are stocked such as paper towels. Staff not Attentive to facility. I told them 2 times about several machines that were broken and they did nothing.
Robert
6 years ago
Good gym when it's not busy. If you go early morning or late evening this gym will be awesome for you. Staff is friendly and machines are clean.
Sasha Garcia
6 years ago
Love this location! The staff is usually pretty nice. I really only had one not so nice experience. I called to ask about the hours of Memorial Day and when I said thank you they just hung up on me. No your welcome. Other than that, I love the staff.