Planet Fitness in West Palm Beach is located at the Shoppes At Palm Coast Plaza, offering a variety of workout equipment and a clean environment. Their hours are quite flexible, making it accessible for early birds and night owls alike. The staff is frequently praised for their friendliness and willingness to help, but several reviews also noted issues with overcrowding and equipment maintenance.
While some members appreciate the cleanliness and helpful staff, others have experienced problems with customer service and gym etiquette. The mix of positive and negative reviews indicates a varying experience depending on individual expectations and visit times.
Pros:
- Friendly and helpful staff
- Clean environment
- Flexible hours
- Affordable membership
- Good selection of machines
- App helps avoid busy times
- Inclusive atmosphere
- Well-maintained equipment
- Convenient location
- Engaging group classes
Cons:
- Overcrowded at peak times
- Equipment maintenance issues
- Conflicting customer service experiences
Location / Contact
- Address: 7731 S Dixie Hwy, West Palm Beach, FL 33405, United States
- Phone:+1 561-547-0104
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 120 reviews.
The address is: 7731 S Dixie Hwy, West Palm Beach, FL 33405, United States .
The contact number is +1 561-547-0104
This service is listed under Gym .
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Ronnie And Marion Curtis
11 months ago
I enjoy my workouts at planet fitness the facility is very clean and the staff is very helpful. Thanks!
Jefferson Whitaker
11 months ago
Staff is extremely helpful… new equipment… everything is very clean and shiny new 😁 …
Aleccia Francis
11 months ago
Always very clean, the machines are well maintained and plenty of options available. I go in the mornings so it's not too busy.
Pamela Melendez
11 months ago
Way better than the congress ave and the lake worth location's wish they had the leg abduction machine literally my only complaint. Super clean plenty of room great staff.
Eduardo Correa
1 year ago
My favorite gym 💪🏻 …
Anibal Alejandro Zarzabal
1 year ago
Now with renovated equipment, planet fitness is more amazing than ever
Matthew Difilppo
1 year ago
Everything you need to be successful with your health.
Robert Henderson
1 year ago
The general manager makes this location horrible. About to cancel my membership
Erin Allen
1 year ago
New equipment is great. Always very clean.
R Lopez
1 year ago
The morning staff is amazing and I’d say it’s honestly the best time to go. Around 5-9 am the gym has maybe 20-35 other people in it and it seems like it’s mostly the same faces every morning. Lenny is such a cool guy who does his best to remember everyone’s names when they come in. I see why so many people stop to talk to him on their way in or out. Makayla is a sweetheart. She always has the biggest smile every morning when I stop in. Lexus is amazing and she takes cleaning to another level, anytime I come in the afternoon she’s walking around the floor wiping down machines. The gym is always physically clean and very often do I see staff walking around picking up after people who either don’t take the time to clean their own machines or don’t take the weights off of the machines when they’re done.The only downfall of this location is the high school summer pass. This gym specifically isn’t that large and competing for machines in the afternoons is impossible. A lot of these kids have little to no gym ettiequte and treat staff poorly too. They don’t pay to be there and there should be no tolerance for their attitudes. If I was the manager id be terminating whatever pass they have to come in the minute I saw them instigating arguments with staff or paying members.