Planet Fitness in West Palm Beach is located at the Shoppes At Palm Coast Plaza, offering a variety of workout equipment and a clean environment. Their hours are quite flexible, making it accessible for early birds and night owls alike. The staff is frequently praised for their friendliness and willingness to help, but several reviews also noted issues with overcrowding and equipment maintenance.
While some members appreciate the cleanliness and helpful staff, others have experienced problems with customer service and gym etiquette. The mix of positive and negative reviews indicates a varying experience depending on individual expectations and visit times.
Pros:
- Friendly and helpful staff
- Clean environment
- Flexible hours
- Affordable membership
- Good selection of machines
- App helps avoid busy times
- Inclusive atmosphere
- Well-maintained equipment
- Convenient location
- Engaging group classes
Cons:
- Overcrowded at peak times
- Equipment maintenance issues
- Conflicting customer service experiences
Location / Contact
- Address: 7731 S Dixie Hwy, West Palm Beach, FL 33405, United States
- Phone:+1 561-547-0104
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 120 reviews.
The address is: 7731 S Dixie Hwy, West Palm Beach, FL 33405, United States .
The contact number is +1 561-547-0104
This service is listed under Gym .
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Yomi Savage
1 year ago
Show a guy cleaning but yet it's so dirty also tried to cancel my card from being charged. They charged two months plus a cancelation fee.
Patrik Curley
1 year ago
This place is very clean and the equipment works properly. If you have been to a planet fitness before, then you know what it is, except this is a very clean one.
Miguel Lantigua
1 year ago
I has been doing workout in this place for almost 6 years and paying for a black card with the benefit to go with my wife as a guest then today they just didn’t let me in because my wife didn’t bring any id with her that’s ridiculous the bold guy in the front he even didn’t care so I canceled my membership and I don’t recommend this place for everyone that place should be better running with machine not for people with bad actitud
Aaron Buch
1 year ago
This gym is very busy - at all times of the day. There is very little gym etiquette by members & is often overrun with high school kids. Staff is friendly which is a positive. Gym just isn’t big enough for the amount of people who work out & is lacking sufficient equipment.
Jorge Alvarez
1 year ago
Have been member for many years was originally sold on the quick workout room , unfortunately the current staff doesn’t care how it’s used so it’s turned into basically a daycare center. When issues brought up staff nods and does nothing. With a little supervision place would be good
Olumide Ojo
1 year ago
Clean, friendly, and comfortable atmosphere to work out.
Iggy Valpuesta
1 year ago
Nice clean place.The employees are great, nice
Maggie V
1 year ago
It’s always been clean, a nice place to come for a workout.
Chili Palmer
1 year ago
My goto gym. Can be busy after 6pm. Just push through the young punks and get to gettin fit. Could use some more equipment or at least updated equipment.
Nancy M
1 year ago
Very clean, a small space but they make the most of it. The only negative is that there were some people who hogged the Smith racks for over an hour. It's not that unusual for people to create a "nest" and stay there for a long time in gyms, but three out of the four racks were tied up for over an hour with the same people using yoga mats and several sets of dumbbells that they also tied up. I clearly showed up at the wrong time.