Planet Fitness in West Palm Beach is located at the Shoppes At Palm Coast Plaza, offering a variety of workout equipment and a clean environment. Their hours are quite flexible, making it accessible for early birds and night owls alike. The staff is frequently praised for their friendliness and willingness to help, but several reviews also noted issues with overcrowding and equipment maintenance.
While some members appreciate the cleanliness and helpful staff, others have experienced problems with customer service and gym etiquette. The mix of positive and negative reviews indicates a varying experience depending on individual expectations and visit times.
Pros:
- Friendly and helpful staff
- Clean environment
- Flexible hours
- Affordable membership
- Good selection of machines
- App helps avoid busy times
- Inclusive atmosphere
- Well-maintained equipment
- Convenient location
- Engaging group classes
Cons:
- Overcrowded at peak times
- Equipment maintenance issues
- Conflicting customer service experiences
Location / Contact
- Address: 7731 S Dixie Hwy, West Palm Beach, FL 33405, United States
- Phone:+1 561-547-0104
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 120 reviews.
The address is: 7731 S Dixie Hwy, West Palm Beach, FL 33405, United States .
The contact number is +1 561-547-0104
This service is listed under Gym .
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Carlos Lopez
1 year ago
I wish there were more stars to give. Lenny knocked it out the park amazing customer service
Christopher Wofford
1 year ago
Overcrowded and challenging to get on key pieces of equipment. The problem is exacerbated by the fact that the management team refuse to limit other members from monopolizing equipment -- the bench and squat racks, in particular. They also need another leg press machine. It gets testy when your precious time is wasted because someone else is doing 45 minutes of super-sets and won't let you work in. LOTS OF BAD GYM ETIQUETTE.
vfarf714
1 year ago
I will be cancelling my membership after seeing the staff allow a hobo to walk in and use the showers today after my workout.
Monica Smith
1 year ago
Alexis at the front desk was so helpful and efficient! She got my daughter signed up effortlessly! Thank you for all your help
Alistair Dante
1 year ago
Never have an issue with the workers here, some machines I wish they had but that will be a branch-by-branch variable no matter what.
Kathy Sylvestre
1 year ago
It's an okay location. I've been to better planet fitness locations.
Chris Boutros
1 year ago
Good! It isn’t too busy and I’m not having any problems so far.
Yaser Fonseca
1 year ago
Need more weight and machines but is a nice friendly and clean place
Vishal Singh
1 year ago
Good gym. Clean and well maintained. All equipment seems to work well.
Alan .H Cherkin
1 year ago
Clean facility first time there friendly staff very good equipment enough for a serious lifter