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Planet Fitness located at 5335 N Military Trl #20, West Palm Beach, FL, is a well-regarded gym known for its friendly staff and clean facilities. It offers a wide range of equipment to suit various workout needs. The gym's unique selling points include its welcoming atmosphere and consistent upkeep. However, some customers have voiced concerns about outdated equipment and poor customer service experiences from specific staff members.

Plans are affordable, and the facilities are spacious and well-maintained. With convenient hours and supportive staff, Planet Fitness offers good value for those looking to maintain their fitness routine. Although there are some service inconsistencies, overall feedback highlights a positive workout environment.

Pros:

  • Friendly and helpful staff
  • Clean facilities
  • Affordable membership plans
  • Wide range of equipment
  • Spacious workout areas
  • Convenient opening hours
  • Welcoming atmosphere
  • Hydromassage and other perks for Black card members
  • Supportive and informative management
  • Good for maintaining fitness routines

Cons:

  • Inconsistent customer service
  • Outdated equipment in some areas
  • Issues with cleanliness in specific spots

Location / Contact

Rating Stats

4.4

out of 5.0

21 reviews
5.0
8 reviews
4.0
10 reviews
3.0
16 reviews
2.0
65 reviews
1.0

Reviews (120)

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Was able to work out in a clean and comfortable gym. Wasn't busy at all.

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I like this layout better than some of the others.. And it never seems too packed when it's a lil busy.

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Never see staff clean equipment and we're in a middle of a pandemic. Monthly price is cheap.

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This is a great place for people of size to workout. It is clean and sanitized.

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Gym is FREEZING COLD, especially the Hydro Bed area, Great customer service but it’s too cold to enjoy Black Card area

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I travel a lot, I love the idea of knowing when I want to workout, there's a planet Fitness Near!

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Horrible place to work out sad all this children working out at the same time to many teenagers . They should give them i time to go to the gym, and be considered of the adults the go there to work out .

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The staff is awesome and the place is very inviting. I feel free to work out.

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You can look through the windows and see that this is not a premium club to train at, they don't have the equipment or atmosphere to begin to establish elite level training, this is a place for novice exercise experience

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Always clean, staff friendly. Needs to open earlier on Saturday. 7am is late for early risers.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 120 reviews.

The address is: 5335 N Military Trl #20, West Palm Beach, FL 33407, United States .

The contact number is +1 561-530-4143

This service is listed under Gym .

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